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    Inside Sales Manager - Irving, United States - Inovar Packaging Group

    Inovar Packaging Group
    Inovar Packaging Group Irving, United States

    2 weeks ago

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    Description

    Job Title: Inside Sales Manager

    Overview:

    We are seeking a dynamic Inside Sales Manager to lead and oversee a team of 3-4 inside sales representatives. This is a leadership position requiring active involvement in managing existing customer relationships, with a focus on winning back lost customers and expanding business within our current client base. The ideal candidate will possess strong leadership skills and the ability to implement a strategic contact model tailored to a large customer base. Proficiency in CRM and other software systems is essential for tracking customer interactions and developing effective contact plans. Additionally, the Inside Sales Manager will be responsible for hiring, training, and developing the team while ensuring accountability and adherence to contact metrics. This role requires a proactive approach to outbound calling, with an emphasis on customer retention and expanding current systems.

    Responsibilities:

    Manage and lead a team of 3-4 inside sales representatives

    Develop and implement strategic contact models for existing customers

    Utilize CRM and other software systems to track customer interactions

    Analyze sales data to identify opportunities for reordering products from previous customers

    Spearhead the implementation of new systems and technologies to better analyze customer data and patterns

    Implement robust questionnaire systems to gather feedback and improve customer satisfaction

    Conduct outbound calls to retain customers and expand business

    Foster a culture of accountability and success within the sales team

    Collaborate with other departments to ensure seamless customer experiences

    Qualifications:

    Proven experience in inside sales leadership, with a focus on outbound calling

    Strong leadership skills and the ability to hold team members accountable

    Proficiency in CRM and other software systems for contact management

    Experience in implementing new systems and technologies to analyze customer data

    Ability to analyze sales data and develop strategies for customer retention and expansion

    Excellent communication skills, both verbal and written

    Highly organized with the ability to manage multiple tasks and priorities

    Salary & Benefits:

    This is a salary + bonus position with potential compensation advances based on achievements of goals and performance.

    Location:

    This is an in-office position located in 9001 Sterling St, Irving TX.

    If you are a motivated leader with a passion for inside sales and a drive for success, we encourage you to apply. Join our team and be a part of our exciting growth journey

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