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    Head of Remote Assistance Operations - Washington DC, United States - FHI 360

    FHI 360
    FHI 360 Washington DC, United States

    2 weeks ago

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    Description
    Management and Operations Director page is loaded Management and Operations Director
    Apply locations US-REMOTE-DC USA-Remote (Any)

    US-REMOTE-NC time type Full time posted on Posted 4 Days Ago job requisition id Requisition Summary:

    Serves the role of Management and Operations Director for an upcoming global health Social and Behavior Change award managing cross-functional teams, field support buy-ins, and project activities from award through close-out.

    Organizes interdepartmental and cross-partner activities, ensuring completion of the project on schedule and within budget constraints. Selects, develops, and evaluates personnel to ensure efficient project implementation. Works closely with management to ensure financial, administrative, contractual, logistical efficiency and compliance.

    Serves as a liaison between staff and the organization's administrative and enterprise services to maintain smooth operations between headquarters and field offices.

    Provides support to the Project Director/Chief of Party to ensure the project is implemented in an efficient, compliant, timely and results-oriented manner.

    Manages, implements, and monitors systems, services, staff, and budgets to achieve financial, administrative and project goals.
    Provides timely and accurate financial and project reports to company management and donors as required. Prepares and monitors approved budgets for assigned projects.
    Provides project assistance through review or writing of protocols, papers, reports to ensure accuracy and appropriateness.
    Collaborates with the Project Director to proactively identify opportunities for new project initiatives and funding to support them.

    Recruits, orients, and supervises project staff to support project and ensure the completion of programmatic and workforce planning needs are met and achieved.

    Collaborates with staff to ensure that project implementation is managed closely through the development of structured work plans, indicator tracking sheets and approved monitoring plans.

    Provides supervision to project staff to ensure the project remains on budget.

    Ensures expenditures within each project are monitored monthly, and that well- structured corrective action is initiated and tracked where required.

    Provides leadership to staff to ensure the development of timely, high quality and regulation compliant activity reporting per organization and donor guidelines.

    Provides supportive guidance and supervision to staff, and managers who are charged to implement projects within the assigned area of expertise.

    Collaborates with cross functional groups on matters concerning staff development that leverages international staff to mentor local staff, so as to maintain project accountability and scale in the short term and fast track capacity building for the long term.

    Supports performance management and professional development of direct reports, including ongoing feedback, coaching, and career support.
    Effective strategic planning, project evaluation and project management skills.
    Strong business acumen, staff development, management, and reporting experience.
    Operations management, corporate policies, compliance, and procedures oversight experience.
    Foreign language skills, particularly French, preferred.
    Ability to build positive local working relationships with partners, governments, USAID, UN, and where appropriate, other donor representatives.
    Ability to analyze and establish effective and supportive cross- project coordination, organizational procedures, and management systems.
    Decisions and actions have a significant impact on management and operations. Demonstrates strong critical thinking and problem-solving skills to plan, organize, and manage resources for successful completion of projects. Exercises judgment to meet business strategies and develops objectives that align with organizational goals.

    Supervision Given/Received:
    Assists in setting goals and budgets for projects and leads the country in achieving strategic goals. Leads coordination for fundraising planning and implementing strategies to increase private donor giving. Leads coordination of resources for ongoing projects across functional areas and addresses/ resolves issues. Reports to the Project Director.
    Bachelor's Degree or its International Equivalent in Business Administration, Public Health, Social Sciences, Health Communication, or Related Field.
    Master's Degree and Project Management (PM) Certification preferred.

    Typically requires a minimum of 12+ years of relevant experience in project management and international development, including SBC projects.

    Has a minimum of 5 years of in-country program management experience in LMICs in health and development programming, including working with local partners.

    Experience managing large and complex projects implemented by multi-partner consortia.
    Has a demonstrated record of recruiting, managing, and developing personnel for large and complex projects, including SBC projects.

    Has at least five years' experience managing the reporting and compliance requirements for large health and development contracts or agreements that serve clients in developing countries funded by U.Proficient with applicable rules, regulations, and policies associated with international development and non-governmental organizations (NGOs).

    S. government agencies including overseas offices.
    Typical office environment. Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.


    Technology to be Used:
    Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.
    Posting Language at end of Posting Job Description

    When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget.

    FHI 360 contributes 12% of monthly base pay to a money purchase pension plan account.

    Additionally, all US based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year.

    Paid time off is reduced pro rata for employees working less than a full-time schedule.
    This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

    FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

    FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct.

    FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response.

    FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

    FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process.

    F HI 360 fosters the strength and health of its workforce through a c ompetitive benefits package , professional development and policies and programs that support a healthy work/life balance.

    locations 3 Locations time type Full time posted on Posted 10 Days Ago Monitoring, Evaluation, Research and Learning (MERL) Director

    locations 3 Locations time type Full time posted on Posted 26 Days Ago FHI 360 is a global organization that mobilizes research, resources and relationships so people everywhere have access to the opportunities they need to lead full and healthy lives.

    With collaborations in over 60 countries, we work directly with local leaders to advance social and economic equity, improve health and well-being, respond to humanitarian crises and strengthen community resilience.

    We share data-driven insights and scalable tools that expand access and equity so communities can effectively address complex challenges, respond to shocks and achieve thriving futures.

    FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

    FHI 360 fosters the strength and health of its workforce through a competitive benefits package , professional development and policies and programs that support a healthy work/life balance.

    FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

    FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process.

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