Field Operations Support Assistant - Adelphi, United States - SCI Shared Resources, LLC

SCI Shared Resources, LLC

Verified Company

Adelphi, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work

Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities.

Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.

JOB
RESPONSIBILITIES

Prepares death certificates, prayer cards and related documents
Completes required permits and or certificates
Prepares and processes Veteran's Paperwork
Prepares marker monument placement paperwork
Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
Prepares and distributes daily schedules, reports, and documents
Receives and processes payments and contracts
Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
Orders office supplies
Oversees the processing of installation orders to grounds and maintenance departments
Processes accounts payable transactions
Assists with the preparation of obituaries
Assists Location Management, Sales, Family Service Counselors and payroll as needed
Acts as backup to Receptionist
Greets family members and friends
Communicates client family's needs promptly and accurately to the appropriate staff member
Conveys a sense of concern and empathy with client family members at all times
Responds to customer inquiries via telephone, internet and in person
Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

MINIMUM
REQUIREMENTS

Education

High School or equivalent

Experience
years of experience in an office clerical or customer service capacity required

Experience working in a customerfocused and fastpaced professional environment required

Knowledge, Skills & Abilities

Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
MS Office Suite experience preferred
Basic mathematics skills required
Good verbal and written communication skills
Strong organizational skills and detail oriented
High level of compassion and integrity
Ability to maintain confidentiality

Postal Code: 20783

Category (Portal Searching): Administration and Clerical

Job Location:
US-MD - Adelphi

Job Profile ID:
F00216

Time Type:
Full time

Location Name:
George Washington Cemetery