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    Product Manager, Member Engagement - San Francisco, United States - Homeward

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    Description
    The Opportunity


    Join us in tackling healthcare for rural America We're seeking a Product Manager who is passionate about having positive societal impact starting at the local level, solving issues of health inequity for communities that have been perennially underserved.


    What You'll Do:
    Help drive product roadmap and execution in line with company objectives for Member Engagement with a goal of engaging members in the relevant type and level of care for their needs

    Contribute to the design and development of personalization of the member journey with a focus on segmentation, lifecycle management, and identifying opportunities to provide personalized care plans and the next best actions for our members

    Ensure we offer a compelling and cohesive end-to-end member experience across multiple channels and touchpoints

    Run experiments frequently and use data to make strategic product decisions

    Own the tech stack for member engagement and identify opportunities to leverage AI/ML to drive future investments for longitudinal member engagement and timely outreach

    Help shape Homeward's product development process as we grow

    What You Bring:

    3+ years of experience building and delivering successful products and showing strong experience with end-to-end discovery and delivery of complex feature sets

    A deep affinity for data-driven experimentation, including hypothesis generation, A/B testing, and results analysis

    Ability to capture insights from experiments' successes and failures and communicate to the broader team

    Meaningful exposure to customer acquisition/growth through a variety of channels

    Demonstrated ability to work closely with cross-functional teams, including Design, Engineering, Engagement, Clinical Strategy, Data Science and Analytics, Commercial, Operations, and external partners and clients

    Ability to break down large-scale projects into manageable parts and develop robust implementation plans

    Exceptional project management skills, with superb attention to detail


    Bonus Points:
    Experience working with member engagement products in healthcare

    Experience working in value-based care, home services, rural markets, and/or with older adults


    What Shapes Our Company:
    Deep commitment to one another, the people and communities we serve, and to care that enables everyone to achieve their best health

    Compassion and empathy

    Curiosity and an eagerness to listen

    Drive to deliver high-quality experiences, clinical care, and cost-effectiveness

    Strong focus on the sustainability of our business and scalability of our services to maximize our reach and impact

    Nurturing a diverse workforce with a wide range of backgrounds, experiences, and points of view

    Taking our mission and business seriously, but not taking ourselves too seriously– having fun as we build


    Benefits:
    Competitive salary, equity grant, generous paid time off

    Comprehensive benefits package including medical, dental & vision insurance with 100% of monthly premium covered for employees

    Company-sponsored 401k plan

    Flexible working arrangement

    Compensation:
    $110,000 - $140,000 annually. Compensation is based on qualifications, experience, skillset, and location.


    At Homeward, a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals.

    If you have yet to gain experience in the areas detailed above, we hope you will share your unique background with us in your application and how it can be additive to our teams.

    Homeward is an Equal Opportunity Employer.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

    Homeward is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

    #J-18808-Ljbffr


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