- Manage a portfolio of complex initiatives that span one or multiple lines of business
- Manage and lead the project team.
- Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives.
- Independently manage large and complex projects from inception to closure.
- Develop a project statement of work (SOW), master project plan, and identify resource requirements.
- Deliver detailed project planning and control, balancing the competing constraints on the project with the resources available.
- Maintains open communication between the project sponsor, team members and other stakeholders, including providing direction and presenting the vision of success for the project.
- Manage the work of consultants, allocating and utilizing resources in an efficient manner and maintaining a cooperative, motivated, and successful team.
- Review, identify, and mitigate financial timeline constraints.
- Demonstrate effective project closure with a high level of customer satisfaction, within budget and on schedule.
- Configure and implement solutions with a focus on quality.
- Successfully manage the relationship with the client and internal partners.
- Define and execute project planning, scheduling, communications, documentation, contingency planning, and mitigation strategies, as necessary.
- Coordinate internal resources and third parties/vendors for flawless execution of implementations.
- Communicate implementation status, progress on deliverables, and risks/issues to partners and leadership in a timely manner.
- Identify and act on opportunities that streamline processes, documentation, and overall client experience.
- Manage matrixed resources to ensure that work items are completed within the committed delivery timeframe, defined scope and integrated with other dependent projects.
- Resolve cross-functional issues at project level.
- Manage project scope and change control, escalating issues where necessary.
- Manage project deliverables in line with the project plan.
- Provide status reports to the project sponsor.
- Liaises with, and updates progress to, project board and senior management.
- Manage project evaluation and dissemination activities.
- Deliver final approval of the design specification.
- Work closely with users to ensure the project meets business needs.
- Define and manage the User Acceptance Testing program.
- Report on project success criteria results, metrics, test and deployment management activities.
- Ensure that project and programs are proceeding according to scope, schedule, budget and quality standards.
- Develop, build, and maintain Project Management Informational System (PMIS) tools, such as enterprise project lists, project schedules, project dashboards, portfolio dashboards, and executive reporting dashboards.
- Deliver appropriate and effective executive level communication.
- Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and benchmarking state-of-the-art practices.
- Coach, mentor, motivate and supervise project and program team.
- Perform all job responsibilities in a safe manner and adhere to safety practices and standards established by the company.
- Adhere to all company policies and procedures.
- Perform other related duties as assigned.
- Must possess expert knowledge of administration of HR Information Systems.
- Must possess strong customer and relationship management skills with the ability to satisfy customers throughout their support experience.
- Strong familiarity with project management software tools, methodologies, and best practices.
- Strong proficiency in Microsoft Office products.
- Must demonstrate strong listening and communication skills.
- Advanced time management and analytical skills.
- Bachelor's degree in related field or equivalent, relevant work experience.
- 3 years of experience in project management.
- Project Management Professional (PMP) certification preferred
- Experience working with Visio
- Interpersonal skills to influence and spur change, facilitate and enhance performance within a cross - functional environment.
- Demonstrate decisiveness in resolving business problems, making decisions and identifying priorities.
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