Project Manager - Baltimore, United States - Broadway Infotech

Broadway Infotech
Broadway Infotech
Verified Company
Baltimore, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
Position

  • Technical Project Manager
Location

  • Woodlawn, MD (Hybrid
  • 2 days onsite / week)
Clearance

  • Able to obtain

Description of Work:


  • Experience in the processes and module development principles that enables effective communications with
- stakeholders to develop enterprise business solutions for our customer that leverages industry processes and bestpractices.

  • Serve as the ServiceNow Technical Project Manager for multiple infrastructure projects.
  • Provide Project management leadership effectively drive the project schedule, deliverables and manage project risks.
  • Facilitate effective communications within a complex matrix organization (internal/external teams).
  • Facilitate requirements gathering that can effectively be translated into customer acceptance documentation.
  • Work closely with SMEs and Engineers in designing and developing solutions that meet the customer requirements.
  • Participate in discovery sessions and process definitions with the project team and developers.
  • All other duties as assigned or directed.
  • Bachelor's Degree in Computer Science, Mathematics, Engineering or a related field.
  • Masters or Doctorate degree may substitute for required experience.
  • 10 years of experience as an IT infrastructure technical project management.
  • 7 years of experience with ServiceNow platform and effective in setting a clear vision based on ServiceNow capabilities
  • Knowledge and experience with CCaaS solutions implementation.
  • IT Technical Project Management Leadership (PMP required).
  • Effective leadership communications and team player (externally /externally).
  • Knowledge of Asset Management, IT Service Management, Governance/Risk/Compliance ServiceNow Modules.
  • Experience with CCaaS Applications (i.e., AWS Connect or Genesys).
  • Experience designing and developing ServiceNow process flows/workflows.
  • Effective executive/stakeholder level briefings.
  • Familiarity with modern frontend build pipelines and tools.
  • Excellent communication and written skills
  • Must be able to obtain and maintain a US Public Trust clearance.
  • Ability to focus and drive team to meet Project Plan milestone dates.
  • Provide guidance and assistance to project resources to meet defined deliverables.

Pay:
$ $80.00 per hour


Experience level:

  • 4 years

Schedule:

  • 8 hour shift

License/Certification:

  • PMP (required)

Work Location:
In person
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