- Provide comprehensive administrative support including phone support, guest greeting and service, office and hospitality supply management, reports, filing, and distribution of correspondence
- Schedule and coordinate meetings and special events as requested
- Ensure the property management office public spaces, meeting rooms, and areas visible to guests maintain an organized professional appearance
- Assist in lease administration activities including lease set up, administer lease changes, generate reports, etc.
- Prepare and coordinate bid proposals and service contracts and approved invoices
- Maintain lease and property files
- Track and file HVAC contracts and insurance certificates
- Maintain follow-up system for expiration
- Promote and foster positive relationships with tenants and owners
- Assist with monthly and quarterly management reports as well as annual budget preparation
- Prepare A/R status worksheets, initiate late payment calls, reconcile A/R, and follow-up on collections as require
- Transcribe contracts, leases, proposals, addendums, side letters, exhibits, correspondence, etc.
- Compose correspondence
- Prepare financial spreadsheets
- Maintain hard copies and digital copies of relevant tenant and prospect correspondence
- Sort and distribute daily correspondence
- Period mass mail-outs requiring addressing, sorting, labeling, and stamping utilizing interoffice, delivery services, and mail systems including bulk mail
- Coordinate all necessary staffing for the hours needed
- Schedule appointments
- Make and confirm travel arrangements for property management, leasing, engineering, and accounting leadership
- Order and maintain adequate stock of office supplies
- Report preparation for:
- Lease summaries
- Commission requests
- Analysis spreadsheets
- Marketing reports
- Leasing activity reports
- Greet tenants, prospective tenants, vendors, and guests
- Show space to prospective tenants (if employee has a real estate license)
- Take messages for property management, leasing, engineering, and accounting leadership
- Screen calls and provide information when appropriate
- Direct callers to the appropriate team members
- Order tenant door plaques and directory strips; maintain property signage
- Prepare and distribute tenant move-in packages; order tenant gifts as needed
- Maintain parking and building access card records
- Invoice tenant rebills (meter readings, HVAC, etc.)
- Maintain tenant contact, vendor contact list, and insurance information
- Additional duties assigned by the property leadership
- High school diploma or GED equivalent (college courses preferred)
- 1-3 years of clerical, administrative duties (real estate experience is a plus)
- Must have intermediate to advanced Word, Excel, PowerPoint, and Outlook proficiencies
- Angus, IMPAK, Building Engines, Accounting Software such as MRI, Yardi, or Skyline proficiency preferred
- Ability to keep information confidential
- Strong desire to succeed in an entrepreneurial environment
- Must be able to handle multiple projects, changing priorities, and a consistent heavy workload with ease
- Exceptional oral and written communication skills
- Strong hospitality and customer service orientation
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Description
About UsOur Company was born from the idea that facilitating warm, authentic connections between people and place has the power to change the way teams, employees, and customers experience mixed-use real estate projects. This relentless pursuit of hospitality - paired with deep operational expertise - is what makes us special and singular in the commercial real estate industry.
We are creative. We innovate. We are committed to excellence. We are passionate about making our projects better places to be and creating value for property owners. We have fun. We build meaningful relationships with our tenants and with each other. We are a team. We are positive. We work with integrity. We are not satisfied with the status quo. And we are growing.
Each and every member of our team plays a role in creating meaningful experiences for the projects we manage. If you love to creatively solve problems and seek new ways to approach challenges, we want to meet you.
Role Overview
The Property Administrator will work with the Property Manager to manage clerical and administrative assignments for RMC's mixed-use real estate projects.
Roles & Responsibilities
Education