Support Specialist - Annapolis Junction, United States - Topcon

Topcon Annapolis Junction, United States

1 week ago

Full time

Description

Responsibilities

Train Topcon Sales employees on hardware, software, and workflow for Topcon products.

Work with Topcon customers in the field to teach and train on hardware and software products.

Classroom training at Topcon Solutions Store for group of 6-8 people on various hardware and software products.

Phone support trouble shooting field problems with customers.

Qualifications

Excellent interpersonal skills, speaking/presentation ability, and positive, professional persona and appearance.

Proficiency in Microsoft Office products.

Field surveying experience desirable.

Topcon 3D Exchange, Topcon Pocket 3D, Magnet Office, Magnet Collage, and other related software products knowledge is a plus.

machine control, mmGPS, LPS, as well as GPS and Robotic systems for surveying and layout hardware knowledge is a plus.

Some experience with Autodesk programs Civil 3D, Point Layout, Navisworks, BIM 360

Education & Experience

A BS/BA or other technical degree, or equivalent experience with the Construction Job Site Services Products

Physical Requirements

Must be able to withstand the rigors of teaching a class for 6-8 hours in a day, for multiple days in a row.

Ability to travel by airline or car to remote areas to provide training.

Able to lift 40 lbs.

Able to walk on rugged jobsites.

Working Conditions

Working conditions typically 50% of the time is indoors with a PC or in a classroom. 50% outdoor job site duties

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