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    IT Application Support - Arizona, United States - Strategic Staffing Solutions

    Strategic Staffing Solutions
    Strategic Staffing Solutions Arizona, United States

    2 weeks ago

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    Description

    Strategic Staffing Solutions is hiring an IT Support Specialist for our banking client in Chandler, AZ. This a production support environment.

    Hybrid role that requires onsite 3x/week. No visa sponsorship available for this role.

    Duration: 12+ months, temp to hire

    Job/Role Description:

    • Lead or triage major incidents management.
    • Perform problem management to identify root cause and preventative actions
    • Monitor application health and reduce alerts and failures
    • Monitor batch and feed management
    • Investigate and troubleshoot failures
    • Support disaster recovery exercise
    • Drive solutions to reduce recovery
    • Resolve troublesome trends as they develop
    • Direct the daily risk and control flow of operations, focusing on policies, procedures, and work standards to ensure success
    • Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals

    Required Qualifications:

    • 5+ years of application production support
    • 5+ years of unix, sql, autosys
    • 5+ years of Ab Initio experience
    • 5+ years of Teradata experience

    Desired Qualifications:

    • GCP
    • Hadoop experience
    • Oracle experience
    • Informatica experience
    • Fundamental of Production support, (ITIL framework would descript what are services the support organization would provide) deep experience in the following areas: incident, problem, event, request, change, environment, knowledge management
    • Great tech and business communications skills (verbal and written)
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