Sarah Focken

I best describe myself as someone with a head for technology and a heart for people. I am a Salesforce Certified Professional, as well as an experienced middle school mathematics teacher (10+ years), who is dedicated to continuously learning and helping companies succeed! I am a highly motivated self-starter looking for a fun and fast-paced environment to continue my career growth. As your next Salesforce Administrator, I am excited to use my analytical and creative skills to implement, configure and extend the Salesforce platform for clients. 

Salesforce Administrator│Mammoth Hauling Co.                                                               Remote│August 2022-Present

• Scoped and configured initial business processes
• Provided day-to-day administration, troubleshooting and maintenance for the connected Salesforce platform
• Perform maintenance tasks, including managing data imports and integrations, diagnostics test and duplicate entry cleansing 
• Design automations to streamline internal processes
• Create business dashboards and reports for business owner
• Designed email templates and outbound messaging formatting
• Meet with business owner on a regular basis to communicate platform changes and validate solutions meet set requirements and function as desired
• Develop training materials for future end users and maintain overall documentation for business owner
• Self-motivated to learn and grow each day

Masters Degree in Teaching & Learning with a concentration in Best Practices & Technology 

University of St. Francis │ Joliet, IL                                                                                                                           2016 - 2018

Salesforce Certified Professional │Salesforce Online│2022

Salesforce Formulas│Udemy                                                                                                                                  Online│2023

Learn All Things Formula – Become the “Go To” Formula Expert 

2023 Salesforce Flows: The Complete Guide to Lightning Flows│Udemy by Nick Frates                           Online│2023

Trailhead│Salesforce                                                                                                                                                 Online│2022

Trailhead Expeditioner | 70 badges | 40,000+ points

Salesforce Administrator Certification | Udemy by David Massey                                                                    Online│2023

Become a Salesforce Certified Administrator│SalesforceUpSkills - Emily Call                                             Online│2022

Security, Configuration & Setup, Object Manager and Lightning App Builder, Sales & Marketing Applications, Service and Support Applications, Data & Analytics Management, Workflow/Process Automations

Salesforce Admin Training│YouTube @itsnetwork                                                                                             Online│2022

Security, Configuration & Setup, Object Manager and Lightning App Builder, Sales & Marketing Applications, Service and Support Applications, Productivity & Collaboration, Data & Analytics Management, Workflow/Process Automations

Salesforce Communities: Salesforce For Everyone, Admin Group Phoenix, Admin Trailblazers, Education Hub, Maricopa Super Salesforce Pros, Northern Arizona Salesforce Group, Women In Tech Phoenix, and Salesforce Certified Professionals