About Sarah Focken:
I best describe myself as someone with a head for technology and a heart for people. I am a Salesforce Certified Professional, as well as an experienced middle school mathematics teacher (10+ years), who is dedicated to continuously learning and helping companies succeed! I am a highly motivated self-starter looking for a fun and fast-paced environment to continue my career growth. As your next Salesforce Administrator, I am excited to use my analytical and creative skills to implement, configure and extend the Salesforce platform for clients.
Experience
Salesforce Administrator│Mammoth Hauling Co. Remote│August 2022-Present
- Scoped and configured initial business processes
- Provided day-to-day administration, troubleshooting and maintenance for the connected Salesforce platform
- Perform maintenance tasks, including managing data imports and integrations, diagnostics test and duplicate entry cleansing
- Design automations to streamline internal processes
- Create business dashboards and reports for business owner
- Designed email templates and outbound messaging formatting
- Meet with business owner on a regular basis to communicate platform changes and validate solutions meet set requirements and function as desired
- Develop training materials for future end users and maintain overall documentation for business owner
- Self-motivated to learn and grow each day
Education
Masters Degree in Teaching & Learning with a concentration in Best Practices & Technology
University of St. Francis │ Joliet, IL 2016 - 2018
Salesforce Certified Professional │Salesforce Online│2022
Salesforce Formulas│Udemy Online│2023
Learn All Things Formula – Become the “Go To” Formula Expert
2023 Salesforce Flows: The Complete Guide to Lightning Flows│Udemy by Nick Frates Online│2023
Trailhead│Salesforce Online│2022
Trailhead Expeditioner | 70 badges | 40,000+ points
Salesforce Administrator Certification | Udemy by David Massey Online│2023
Become a Salesforce Certified Administrator│SalesforceUpSkills - Emily Call Online│2022
Security, Configuration & Setup, Object Manager and Lightning App Builder, Sales & Marketing Applications, Service and Support Applications, Data & Analytics Management, Workflow/Process Automations
Salesforce Admin Training│YouTube @itsnetwork Online│2022
Security, Configuration & Setup, Object Manager and Lightning App Builder, Sales & Marketing Applications, Service and Support Applications, Productivity & Collaboration, Data & Analytics Management, Workflow/Process Automations
Salesforce Communities: Salesforce For Everyone, Admin Group Phoenix, Admin Trailblazers, Education Hub, Maricopa Super Salesforce Pros, Northern Arizona Salesforce Group, Women In Tech Phoenix, and Salesforce Certified Professionals
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