- Team members sell Ormco products and solutions required to meet and/or exceed assigned quotes and goals.
- Primary focus is to win, expand and retain Ormco business within each assigned account.
- Be the primary point of contact and build long-term relationships with customers.
- Assist customers through email, order inquiries, phone and webinar presentations.
- Identifies opportunities to grow business with existing customers.
- Have the discipline for multiple customer touch points throughout the day.
- Be effective and comfortable working in an outbound call capacity environment.
- Handle and overcome objections.
- Develop a trusted advisor and resource-based relationship with customers.
- Monitor and analyze customer's usage of our product.
- Responsible for working with Customer Care team to onboard and integrate new customers.
- Ensures customers receive product orders, support information and service in a timely fashion.
- Influence doctor and staff to purchase and commit to using Ormco and AOA and Spark products.
- Collaborate and coordinate with Spark Territory Managers on account maintenance and growth.
- Be knowledgeable of competitors and new products in the market.
- Consistently works to improve personal knowledge and sales skills to add greater value to all Ormco customers, potential customers.
- High School diploma/GED or Bachelor's degree or equivalent from two-year college or technical school; or two years related experience and/or training; or equivalent combination of education and experience.
- 2+ plus years of related industry experience, which includes a successful track record in customer relationship and account management is preferred
- Strong clinical and technical knowledge, with the confidence to knowledgably engage customers preferred
- Professional presence that influences desired results with both external and internal stakeholders
- Strong emotional intelligence
- Self-starter, self-motivated
- Ability to quickly adapt and respond to job, environmental, and industry changes.
- Must be willing to work the hours associated with the time zone of the territory (East Coast)
- Proven selling and customer relationship and territory management skills with the ability to navigate a sales process, maintaining existing relationships, and building in-roads into new/competitive accounts
- Ability to effectively manage assigned accounts in terms of driving utilization, customer relationship management, problem resolution, and business and territory planning
- Proven effective verbal, computer, written and presentation/communication skills
- Demonstrates ability of critical and agile thinking
- Proficient in Microsoft Office Suite, CRM or Dynamics) is a plus
- Fluent in English/Spanish is a plus
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Ormco Account Specialist - Portland, United States - Ormco Corporation
Description
Description
:SUMMARY
We are looking for motivated team members to join our highly energetic inside sales group. We are a major dental manufacturing company in the orthodontic industry.
The ideal Account Specialist is personable, a self-starter, has a strong work ethic, and is results driven. This person should work well as part team and have ability to work independently. They should embrace individuality, have ability to encourage new ideas and support one another to meet sales goals and objectives. As a team member you must be comfortable working in a fast-paced environment where learning and developing a strong sales acumen are an important part of company culture.
Team members will develop daily workflow with territory specific strategies to achieve monthly, quarterly, and annual sales plans; along with developing and maintaining lasting relationships with each account. He/she will balance business retention, business expansion and new account cultivation to drive revenue growth.
Be Part of: The industry leader in orthodontic solutions- world-class products that bring value to the clinical, technical, financial needs of our customers. Ormco's 60 years of distinguished history in providing the orthodontic profession with a breadth of high quality, innovative products and solutions backed by attentive customer service and educational support.
ESSENTIAL RESPONSIBILITIES:
Job Requirements:
Minimum Qualifications
Preferred Qualifications
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Target Market Salary Range:
Actual compensation packages take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location; skill sets; relevant education and certifications; depth of experience; performance; and other business and organizational needs. The disclosed reasonable estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Envista, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. The total compensation package for this position may also include an annual performance bonus, medical/dental/vision benefits, 401K match, and/or other applicable compensation plans.
$ $23.50 per hourOperating Company:
SparkEnvista and all Envista Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The "EEO is the Law" poster is available at:
Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.
