- Working knowledge of the SVB Go platform
- Inbound call center experience
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Service Advisor
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Bmw Service Advisor
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Chapman BMW on Camelback Phoenix, United StatesChapman BMW on Camelback is looking for an experienced Service Advisor to join our team Our Service Advisors take ownership of the client experience in the service department, serving as the customer's primary point of contact, and helping them understand their vehicle's maintena ...
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Automotive Service Advisor
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Express Service Advisor
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Automotive Service Advisor
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Scott's Automotive Inc Phoenix, United States**About the Job**: · Scott's Automotive is a family-focused organization powered by some of the best leaders in the automotive industry and we are looking to add to our growing family · Scott's Auto is looking for a self-motivated Service Advisor that we can inspire to grow. Scot ...
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Portfolio Service Advisor
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Veear Projects Phoenix, United States**Job Summary**: · The Portfolio Service Advisor (PSA) is an integral part of a production team responsible for supporting internal business partners in offboarding clients. A PSA I work alongside a large team across multiple regions and through an array of different systems. Cen ...
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Subaru Service Advisor
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Camelback Subaru Volkswagen Phoenix, United StatesAt Camelback Subaru, we strive to conduct our business as a well-respected organization; with integrity, hard work, and with the highest care for our people, customers, and business partners. Every employee at Camelback Subaru is absolutely critical to our success. Our promise is ...
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Career Services Advisor
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The Refrigeration School Phoenix, United StatesDo you get satisfaction from helping people make their dreams come true? If you do, the **Career Services Advisor at The Refrigeration School **might be the job for you · We are looking for an enthusiastic individual who has a caring and engaging personality, a pleasant and stead ...
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Automotive Service Writer/advisor
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Masterwerks Tire And Auto Phoenix, United States**Location: 21824 N 19th Ave Phoenix, AZ 85027** · - **Masterwerks Tire & Auto**_ has been providing quality car care in Phoenix, AZ, since 1996. We are a family-owned business delivering honest and professional automotive repair and auto maintenance services to the people of Pho ...
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Experienced Chevrolet Service Advisor Wanted
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Midway Chevrolet Phoenix, United States**Service Advisor Dealership Experience Required** · **At Berkshire Hathaway Automotive we have a Service Advisor-Sales Excellence Academy where we teach the ins and outs of the Advisor Position. We have dedicated Support Staff and Management to lead you on the path of your Caree ...
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Service Advisor
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New Century Volkswagen Glendale, United StatesThe responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. · Service Advisor Compensation and Benefits: · - Competiti ...
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Service Advisor
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Heath's Auto Management LLC Scottsdale, United StatesWe are looking for our next Rockstar Service Advisor to join our team in Scottsdale · Mainstream Automotive Management has 6 locations in Arizona · - owned and operated by a husband and wife and their incredible team -no Franchise or corporation We are a team-oriented business wi ...
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Automotive Service Advisor
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Best Price Auto Repairs Glendale, United StatesService Advisor Job Description: Top Duties and Qualifications · A Service Advisor, or Automotive Service Advisor, is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting c ...
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Hyundai Service Advisor
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Amato Automotive Group Glendale, United StatesAmato Hyundai of Glendale is experiencing phenomenal growth We were awarded a new Hyundai franchise six months ago and are looking for high energy and customer focused service advisors to join our team. · We offer great pay plans that reward hard work and excellent CSI - we have ...
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Service Advisor
3 days ago
ServiceUp Phoenix, United StatesServiceUp is hiring a Remote Service Advisor · ServiceUp is seeking a full-time Service Advisor to join our growing team. This opportunity is for those who enjoy working in a fast-paced environment · About ServiceUp: · We're revolutionizing the entire car repair experience by sa ...
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service advisor
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AutoNation , AZ, United StatesAutoNation South Autoplex Loop [Auto Service Technician] As a Service Advisor at AutoNation, you'll: Set, confirm and prepare for appointments with customers so they can have a great service experience; Greet customers in a friendly manner when they arrive; Determine vehicle need ...
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Tire Service Advisor
1 week ago
Dealer Tire Glendale, United StatesWho We Are · We're Dealer Tire, a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. We're laser focused on helping the world's largest and most trusted auto manufacturers grow their tire business—in fact, we've sold more than 60 mill ...
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Service Advisor
3 days ago
Midway Nissan Phoenix, United StatesCome work for the best Midway Nissan is searching for a Service Advisor to join our team. If you are interested in a career in the automotive business we welcome you to apply today to join our family at Midway Nissan. We welcome you to apply for a position where you can contribut ...
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Service Advisor
3 days ago
Coulter Cadillac Buick GMC - Phoenix Phoenix, United StatesCoulter Cadillac Buick GMC is looking for professional, motivated, and hard-working individuals to join our team We have been in business for over 100 years and spend every day creating a customer experience that will provide customers for life. If you're looking to grow your car ...
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Service Advisor
3 days ago
Penske Automotive Phoenix, United StatesPenske Automotive North Scottsdale Road [Auto Service Technician] As a Service Advisor at Penske Automotive, you'll: Sell and schedule needed service work in the service department; Schedule service appointments and obtain customer and vehicle data prior to arrival when possible; ...
Client Service Advisor - Phoenix, United States - Veear Projects Inc
Description
Overview:
This position provides advanced operational support for a business unit in the execution of daily activities in support of the SVB Go platform.
This is a hybrid position located in Phoenix, AZ and candidates must live within a commutable distance of this office location.
The schedule for this role is typically Monday through Friday covering the closing shift (subject to change based upon business needs) of 8:30 AM - 5:30 PM Pacific Time.
Responsibilities:
Service - Answers inbound communications to service accounts, fulfill requests, or address issues. Determines target needs and provides resolution while maintaining a high standard of service. Identifies appropriate course of action for more complex issues or disputes.
Operational Support - Performs various operational tasks that occur during customer, vendor, and associate inquiries. Streamlines the workflow for other associates within the business unit through operational activities. Identifies and communicates process inefficiencies. May offer recommendations for process improvements.
Documentation - Handles standard documentation associated with daily activities, which may include processing, reviewing, or distributing materials. Maintains and updates department records either physically or within a system.
Business Proficiency - Provides knowledge in area of work.
Reviews and maintains knowledge of any laws, regulations, and policies that affect specific job duties to produce work that is accurate, efficient, and compliant.
Utilizes product, system, or process familiarity to resolve problems and handle customer requests. May offer guidance and direction to less experienced specialists through knowledge in area of work.100% Remote, candidates must be local to Phoenix office. Additional information, i.e. schedule, etc. included in Responsibilities.
Qualifications:
High School Diploma or GED and 2 years of experience in Financial Services or Operations Support OR N/A and N/A years of experience in Financial Services or Operations Support
Preferred
Qualifications: