Experienced Chevrolet Service Advisor Wanted - Phoenix, United States - Midway Chevrolet

Midway Chevrolet

Verified Company

Phoenix, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Service Advisor Dealership Experience Required

At Berkshire Hathaway Automotive we have a Service Advisor-Sales Excellence Academy where we teach the ins and outs of the Advisor Position. We have dedicated Support Staff and Management to lead you on the path of your Career. Worried about Taking on a New Career and compensation?

Our Service Advisor's make a great Living... The job Pays up to $185K annually.

Requirements:

Maintain Customer Service Index (CSI) rating as set by dealership service manager.
Responsible for the entire customer service experience from the service drive until vehicle is turned back over to the customer.
Schedule appointments and generate estimates.
Advise customers on the care of their vehicles and the value of maintenance in accordance with the manufacturer's specifications.
Effectively communicate to the customer the timeline of repair and maintenance
Document repair and maintenance changes on repair order in the approved manner.
Resolve customer complaints and questions.
Establish and maintain strong positive working relationships and loyalty with customers to encourage repeat and referral business allowing for longterm clientele.

Qualifications:

Minimum high school diploma or GED equivalent required.
Broad knowledge of new vehicle technologies
Excellent customer service skills
Ability to be analytical and multitask.
Ability to work with little supervision.
Selfmotivated enthusiastic presence in a team environment
Strong written and communication skills
Consistent and stable work history
Valid driver's license and clean driving record
Professional appearance and work ethic

Benefits:

Paid training
Paid Vacation
Insurance available 60 days after start daymedical, dental, and vision

- matching 401k (13% last year) and it starts immediately
- continuous growth opportunities and career paths available

Pay:
$50, $185,000.00 per year

Benefits: