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    Service Advisor - Phoenix, United States - Midway Nissan

    Midway Nissan
    Midway Nissan Phoenix, United States

    3 weeks ago

    Default job background
    Description
    Come work for the best Midway Nissan is searching for a Service Advisor to join our team. If you are interested in a career in the automotive business we welcome you to apply today to join our family at Midway Nissan. We welcome you to apply for a position where you can contribute to our goal of providing an extraordinary automotive experience to all of our clients. At Midway, we set each member up for success by providing comprehensive training for each position within our organization.

    Benefits

    • Competitive Pay
    • Medical, Dental, and Vision Insurance
    • 401(k) Plan
    • Paid Vacation
    • Paid Sick Days

    Responsibilities

    • Meet with customers and determine their needs for repair and/or service of their vehicle issues
    • Increase customer satisfaction by building customer relations
    • Maintain the company's standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations
    • Monitor the progress of each vehicle throughout the day, and update customers frequently
    • Increase profitability by maximizing sales & executing retail promotions
    • Oversee technicians working on customers' vehicles, including their time management/efficiency, parts ordering, job completion times
    • Oversee and participate in quality control
    • Participate in the development and documentation of standard operating procedures as appropriate

    Qualifications

    • High school diploma or equivalent
    • Valid commercial driver's license & clean driving record
    • Accredited training in service advisor skills, customer satisfaction, and quality control
    • Automotive service advisor experience
    • Ability to read, write and speak English fluently
    • Ability to concentrate and accomplish tasks despite interruptions
    • Multitasking skills
    • Proficient use of computers/business machines

    We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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