- Greet customers warmly and assess their service needs.
- Act as a knowledgeable point of contact, providing information on available services and explaining repair recommendations.
- Maintain strong communication throughout the service process, updating customers on the status of their vehicles.
- Conduct thorough vehicle inspections to identify and document service requirements.
- Consult with customers to gather information on vehicle issues and provide accurate service estimates.
- Prioritize and communicate recommended repairs based on urgency and customer needs.
- Efficiently schedule service appointments and manage service bay workflow.
- Coordinate with the service team to ensure timely completion of repairs.
- Monitor and communicate any changes in the service timeline to customers.
- Accurately document customer information, service requests, and vehicle details.
- Prepare and present service quotes, ensuring transparency in pricing.
- Maintain organized and detailed records of customer interactions and service transactions.
- Strive to exceed customer expectations by delivering outstanding service.
- Address customer concerns or questions promptly and professionally.
- Collaborate with the service team to resolve any issues and ensure overall customer satisfaction.
- Excellent interpersonal and communication skills.
- Ability to build rapport with customers and provide a positive service experience.
- Basic understanding of automotive systems and repairs.
- Willingness to continuously learn and stay updated on industry trends.
- Strong multitasking and organizational abilities to manage a fast-paced service environment.
- Computer Proficiency: Familiarity with service management software and basic computer skills.
- Ability to work collaboratively with service technicians and other team members.
- Competitive salary, ongoing training opportunities, and a supportive work environment
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Service Advisor
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Laken water sports Phoenix, United StatesA thriving boat dealership is accepting resumes for a service specialist. We are located in the Phoenix area. · We have a laid-back and fun work environment, but that doesn't mean we don't get things done. · Our team is our favorite part of showing up to work every day and we val ...
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Phoenix Pumps, Inc. Phoenix, United States**About Phoenix Pumps** · Phoenix Pumps, Inc. is a family-owned pump distribution and repair service business. We are seeking a reliable and skilled Service Advisor with great customer service skills. · The role is a full-time, permanent position with full benefits This is an ons ...
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Coulter Cadillac Buick GMC - Phoenix Phoenix, United States**What We Offer**: · - Full Benefits · - Paid Vacation · - Paid Training · - 401K · **Responsibilities** · - Greet customers promptly · - Obtain customer and vehicle information · - Clearly report all vehicle symptoms as described by the customer · - Determine and recommend maint ...
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Chapman BMW on Camelback Phoenix, United StatesChapman BMW on Camelback is looking for an experienced Service Advisor to join our team Our Service Advisors take ownership of the client experience in the service department, serving as the customer's primary point of contact, and helping them understand their vehicle's maintena ...
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Chapman Bell Rd. Mazda Phoenix, United StatesChapman Mazda is looking for an Express Service Advisor to join our team. In this role, you will own the customer experience in the service lane, and will help educate customers on the value and importance of routine vehicle maintenance. This role collaborates with the team of Ex ...
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1 week ago
BIG O TIRES - SUN CITY/PHOENIX/GOODYEAR/SURPRISE Phoenix, United States**Now Hiring**: · Big O Tires and Service is growing We are looking for experienced Service Advisors that want to grow with our company. Here we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work. We offer p ...
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Automotive Service Advisor
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Scott's Automotive Inc Phoenix, United States**About the Job**: · Scott's Automotive is a family-focused organization powered by some of the best leaders in the automotive industry and we are looking to add to our growing family · Scott's Auto is looking for a self-motivated Service Advisor that we can inspire to grow. Scot ...
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Veear Projects Phoenix, United States**Job Summary**: · The Portfolio Service Advisor (PSA) is an integral part of a production team responsible for supporting internal business partners in offboarding clients. A PSA I work alongside a large team across multiple regions and through an array of different systems. Cen ...
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Subaru Service Advisor
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Camelback Subaru Volkswagen Phoenix, United StatesAt Camelback Subaru, we strive to conduct our business as a well-respected organization; with integrity, hard work, and with the highest care for our people, customers, and business partners. Every employee at Camelback Subaru is absolutely critical to our success. Our promise is ...
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Career Services Advisor
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The Refrigeration School Phoenix, United StatesDo you get satisfaction from helping people make their dreams come true? If you do, the **Career Services Advisor at The Refrigeration School **might be the job for you · We are looking for an enthusiastic individual who has a caring and engaging personality, a pleasant and stead ...
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Tire Service Advisor
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Dealer Tire Phoenix, United StatesWho We Are · We're Dealer Tire, a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. We're laser focused on helping the world's largest and most trusted auto manufacturers grow their tire business—in fact, we've sold more than 60 mill ...
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Masterwerks Tire And Auto Phoenix, United States**Location: 21824 N 19th Ave Phoenix, AZ 85027** · - **Masterwerks Tire & Auto**_ has been providing quality car care in Phoenix, AZ, since 1996. We are a family-owned business delivering honest and professional automotive repair and auto maintenance services to the people of Pho ...
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Midway Chevrolet Phoenix, United States**Service Advisor Dealership Experience Required** · **At Berkshire Hathaway Automotive we have a Service Advisor-Sales Excellence Academy where we teach the ins and outs of the Advisor Position. We have dedicated Support Staff and Management to lead you on the path of your Caree ...
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New Century Volkswagen Glendale, United StatesThe responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. · Service Advisor Compensation and Benefits: · - Competiti ...
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Best Price Auto Repairs Glendale, United StatesService Advisor Job Description: Top Duties and Qualifications · A Service Advisor, or Automotive Service Advisor, is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting c ...
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ServiceUp Phoenix, United StatesServiceUp is hiring a Remote Service Advisor · ServiceUp is seeking a full-time Service Advisor to join our growing team. This opportunity is for those who enjoy working in a fast-paced environment · About ServiceUp: · We're revolutionizing the entire car repair experience by sa ...
Service Advisor - Phoenix, United States - Half Price Auto Repair
Description
Job Description
Job DescriptionJoin Our Team at Half Price Auto Repair & PerformanceAre you passionate about delivering exceptional customer service in the automotive industry? Look no further Half Price Auto Repair & Performance is on the lookout for dynamic and dedicated individuals to join our team. As a leading name in the automotive repair and performance sector, we take pride in offering top-notch services at unbeatable prices. If you're enthusiastic, customer-focused, and thrive in a fast-paced environment, we invite you to be a part of our family. Join us in providing stellar service to our valued customers while enjoying the satisfaction of being part of a team that excels at delivering quality automotive solutions at half the price
ResponsibilitiesCustomer Interaction