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    Atlassian SaaS Platform Administrator - Chicago, United States - Request Technology

    Request Technology
    Request Technology Chicago, United States

    4 days ago

    Default job background
    Description

    ***We are unable to sponsor for this permanent full-time role***

    Ensure you read the information regarding this opportunity thoroughly before making an application.

    ***Position is bonus eligible***

    Prestigious Enterprise Financial Institution is currently seeking a Atlassian SaaS Platform Administrator. Candidate will coach others through education of platform development best practice. The Software Engineer must have a background in SaaS/Low-Code implementation, system administration and can help others to contribute to platform improvements.

    Responsibilities:

    • Provide technical leadership for planning, designing, installing, testing, and implementing solutions.
    • Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest).
    • Implementing Atlassian plugins and supporting integration with other enterprise software.
    • Ensure best practice adherence for core system development, security, tuning and performance.
    • Supports Knowledge Management (KM) program strategy, transformation, and technical implementation.
    • Creates knowledge documentation related to requirements and solution design.
    • Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration.
    • Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences.
    • Ensure systems and process compliance to regulatory and organizational requirements.
    • Ability to stay on top of industry trends and best practices and propose process and tool changes to take advantage of new developments in the industry.

    Qualifications:

    • [Required] 5+ years of working experience in IT.
    • [Required] 3+ years of experience in implementing Atlassian products.
    • [Required] Experience with RESTful APIs, JSON, and XML.
    • [Required] Experience with Agile/Scrum or DevOps methodologies.
    • [Preferred] Experience working in Financial Services or otherwise regulated environment.
    • [Preferred] Experience working with SharePoint.
    • [Preferred] Experience with SQL, Python, PowerShell, or other scripting languages
    • [Preferred] Experience with System and Data Architecture
    • [Preferred] Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools

    Technical Skills:

    • Problem-solving skills and solution-oriented attitude.
    • Requires a complete understanding of the system development life cycle.
    • Highly motivated to learn new things and motivated by challenges.
    • Using analysis and critical thinking skills to determine and assess the needs of the user and then create software to meet the requirements.
    • Proactive attitude in automating processes as much as possible.
    • Ability to understand the strategic goals of the platforms we support and evaluate customer requests in that context.
    • Providing clear instructions to the project team, clearly explaining how the software works to the customer and being available to answer any questions that may arise using exceptional communication skills.
    • Working well with others on the team using effective interpersonal skills.
    • Being able to efficiently identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills.

    Experience:

    • Bachelor s degree in a STEM field preferred, 4 years of additional related work experience may be substituted for degree.
    • 3-5 years of experience of SaaS platform implementation and/or system administration.
    • 3+ years of hands-on experience developing and maintaining cloud platform technologies.
    • Certifications in Atlassian products are preferred.
    • Low code/COTS implementation certifications are desired.
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