Salesforce Administrator - Chicago, United States - #TeamGoHealth

#TeamGoHealth

Verified Company

Chicago, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

GoHealth Intro:
As a leading health insurance marketplace, Go Health's mission is to improve access to healthcare in America.

For customers, enrolling in a health insurance plan is confusing and difficult, and seemingly small differences between plans can lead to significant out-of-pocket costs or lack of access to critical medicines and even providers.

We use our technology, agents, and expertise to cut through the confusion and get customers enrolled in a plan with the right coverage and benefits.

About the role:

The Salesforce Administrator is responsible for managing, configuring, and customizing Salesforce to meet the needs of the Licensing and Onboarding departments.

This role collaborates with HR, Strategy, Learning and Development and the Licensing Services teams to identify, design, and rollout improvements to Onboarding and Licensing processes that are supported through the Salesforce platform.

The Salesforce Administrator maintains data integrity, creates reports and dashboards, trains users, and stays up-to-date with Salesforce updates and best practices

What you'll do:

Customize Salesforce to align with business processes by creating custom objects, fields, workflows, and validation rules.
Oversee data imports, and ongoing data maintenance tasks to ensure data integrity.
Design and build reports and dashboards to provide insights into key metrics and performance indicators for different departments.
Provide training and support to users on Salesforce functionality, best practices, and new features.
Configure user roles, profiles, and permissions sets to control access to data and functionality based on organizational needs.
Document and maintain configurations, processes, and workflows within Salesforce.
Stay current with Salesforce releases, new features, and industry best practices to recommend and implement improvements to the Salesforce instance.

What We're Looking for:

Salesforce Administrator certification (Salesforce Certified Administrator)
Proven experience as a Salesforce Administrator or similar role, with a strong understanding of Salesforce platform capabilities and best practices
Excellent communication and collaboration skills to work with crossfunctional stakeholders
Strong analytical and problemsolving skills with the ability to troubleshoot issues and design effective solutions within Salesforce
Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fastpaced environment
Bachelor's Preferred
Salesforce Advanced Administrator or Salesforce Developer certification
Jira experience

Location:
Hybrid (Chicago)

Perks/Benefits: