Selerix Case Builder - Chicago, United States - Combined Insurance
Description
Job Summary
This position will support our internal sales channels (i.e. Chubb Workplace Benefits and Combined) and external clients to ensure successful implementation of our voluntary insurance products on Chubb's enrollment platform utilizing.
He/she will collaborate with internal and external partners to configure the client enrollment based on underwriting guidelines, regulatory considerations and client specific requirements.
Responsibilities
Act as the primary contact with our sales and / or broker and enrollment system partners to support the enrollment system configuration and testing of voluntary benefits
Key responsibilities include:
- Build enrollments according to defined specifications and service level agreements on our licensed Benselect/Selerix platform
- Ensure all enrollment data files are properly formatted and complete. Enrollment data needs to be submitted timely and accurately to internal and external parties / systems
- Manage and maintain enrollments by uploading census files for new hires, EDI setup, loading inforce coverage information for reservice accounts, and running reports for internal and external account management needs
- Lead and /or participate in making enhancements to the enrollment platform by adding new product lines, changing enrollment file output configuration and other activities directed at improving the functionality of the system. These activities will require system and useraccess testing.
- Perform peer reviews on custombuilt cases to ensure the platform is configured to the underwriting offer and other setup configurations (i.e. billing, enrollers)
- Provide consulting and training to external enrollment firms, third party administrators, and internal sales staff and agents
- Partner with outside parties (i.e. broker, enrollment firms and thirdparty technology firms) to foster and maintain positive relationships aimed at retaining and growing our client base
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