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    Agent's Executive Assistant - Elizabeth, United States - Angel Rodriguez - State Farm Agent

    Angel Rodriguez - State Farm Agent
    Angel Rodriguez - State Farm Agent Elizabeth, United States

    3 weeks ago

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    Description
    ROLE DESCRIPTION:
    Angel Rodriguez - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support the agency in gaining and keeping customers. As Agent's Executive Assistant - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position.

    We look forward to incorporating your energy and perspective into our team as we build success together.

    RESPONSIBILITIES:
    • Ensure accuracy of team member production and commission data within FrontRunner.
    • Compile comprehensive high-level summary reports including BOD, CLAIMS, PFA Recon, Miscellaneous Recon, and weekly reports.
    • Conduct call report activities to facilitate effective communication and engagement.
    • Utilize ECRM analytics to derive actionable insights for strategic decision-making.
    • Address defector issues to enhance customer retention and loyalty.
    • Manage responses to customer reviews to maintain a positive online reputation.
    • Support general marketing efforts to drive brand awareness and growth.
    • Perform miscellaneous duties as required to contribute to team success.
    QUALIFICATIONS:
    • Dedicated to customer service
    • Exceptional communication skills
    • Eager to learn
    • Able to achieve mutually agreed upon marketing goals
    • Interested in marketing products and services based on customer needs
    BENEFITS:
    • Hourly plus commission/bonus
    • Paid time off (vacation and personal/sick days)
    • Growth potential/Opportunity for advancement within my office
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