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    Inside Sales Representative - Houston, United States - Eastern Metal Supply

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    Job Description

    Job Description

    Eastern Architectural Systems is seeking a motivated, customer service-oriented professional to enhance it's inside sales functions and take its customer service to the next level.

    In this role, you will assist customers as they purchase window/door products. From the moment you greet customers until their sales have been finalized, you will provide them with superior service.

    KEY DUTIES & RESPONSIBILITIES:

    • Provide quality customer order support for Eastern customer base.
    • Process and review dealer orders and requests and system generated acknowledgements and orders.
    • Communicate professionally with Eastern customers and internal customers regarding product and business issues.
    • Support the order fulfillment process by working extensively with Outside Sales Representatives, Production personnel, Customer Service, Credit and Delivery.

    Specific duties may include:

    • Determining customers' needs and recommending appropriate products and solutions
    • Answering telephones and entering sales orders/quotes
    • Following up on deliveries to ensure materials arrived on time with all items accounted for

    Specific qualifications include:

    • 1-2 years' experience in the window industry is preferred
    • Excellent communication and interpersonal skills
    • Effective time management and prioritization skills
    • Basic computer skills
    • Positive attitude and team player
    • Detail and service-oriented

    Essential Abilities:

    • Work independently, at times under pressure
    • Sense of urgency; meeting of deadlines
    • Excellent customer service skills

    Experience Required:

    • Minimum of one (1) to two (2) years' experience in customer service utilizing and enterprise system, preferably in a manufacturing environment.

    Education:

    • High School diploma required, some college preferred

    EMS Offers:

    • Competitive pay
    • PAID WEEKLY
    • Paid Time Off
    • Company Matched 401K Plan
    • Company Paid Long Term Disability Insurance
    • Company Paid Life Insurance
    • PPO Health and Dental Insurance Available
    • Local candidates only
    • Eastern Metal Supply is an Equal Opportunity Employer
    Job Posted by ApplicantPro

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