- Provide quality customer order support for Eastern customer base.
- Process and review dealer orders and requests and system generated acknowledgements and orders.
- Communicate professionally with Eastern customers and internal customers regarding product and business issues.
- Support the order fulfillment process by working extensively with Outside Sales Representatives, Production personnel, Customer Service, Credit and Delivery.
- Determining customers' needs and recommending appropriate products and solutions
- Answering telephones and entering sales orders/quotes
- Following up on deliveries to ensure materials arrived on time with all items accounted for
- 1-2 years' experience in the window industry is preferred
- Excellent communication and interpersonal skills
- Effective time management and prioritization skills
- Basic computer skills
- Positive attitude and team player
- Detail and service-oriented
- Work independently, at times under pressure
- Sense of urgency; meeting of deadlines
- Excellent customer service skills
- Minimum of one (1) to two (2) years' experience in customer service utilizing and enterprise system, preferably in a manufacturing environment.
- High School diploma required, some college preferred
- Competitive pay
- PAID WEEKLY
- Paid Time Off
- Company Matched 401K Plan
- Company Paid Long Term Disability Insurance
- Company Paid Life Insurance
- PPO Health and Dental Insurance Available
- Local candidates only
- Eastern Metal Supply is an Equal Opportunity Employer
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Inside Sales Representative - Houston, United States - Eastern Metal Supply
Description
Job Description
Job DescriptionEastern Architectural Systems is seeking a motivated, customer service-oriented professional to enhance it's inside sales functions and take its customer service to the next level.
In this role, you will assist customers as they purchase window/door products. From the moment you greet customers until their sales have been finalized, you will provide them with superior service.
KEY DUTIES & RESPONSIBILITIES:
Specific duties may include:
Specific qualifications include:
Essential Abilities:
Experience Required:
Education:
EMS Offers: