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    Intake and Outreach Coordinator - New York, United States - Ali Forney Center

    Ali Forney Center
    Ali Forney Center New York, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    FUNCTION

    The Intake and Outreach Coordinator role is responsible for creating a welcoming and supportive environment for LGBTQ+ youth who are prospective and current clients. This role will focus on outreach and engagement, intake management, documentation and reporting, and team collaboration. It will also supervise a team of intake and outreach specialists and a program assistant.

    TOP RESPONSIBILITIES

    ● Outreach and Engagement

    o Develop and implement outreach strategies to connect with LGBTQ+ Youth who are unhoused or at risk of being unhoused

    o Organize and participate in community and client-facing events and workshops

    o Represent the Ali Forney Center at community events, fairs, and meetings.

    o Act as a liaison and cultivate relationships with community and organizations to expand outreach efforts

    ● Intake Management

    o Oversee intake scheduling of prospective clients with the Program Assistant

    o Work with the Coordinator of Program Evaluation to train staff assigned to complete intakes.

    o Facilitate weekly intake assignment meetings.

    ● Documentation and Reporting

    o Provide quarterly and annual reports on outreach efforts, intake statistics, and outreach program outcomes.

    o Work with the coordinator of program evaluation to ensure data needs are met.

    ● Team Collaboration

    o Supervise a team of Outreach Specialists and Program Assistant

    o Collaborate closely with internal teams to ensure a seamless transition from intake to program participation.

    o Participate in team meetings to discuss cases, share insights, and contribute to program enhancements.

    o Provide site supervision of the drop-in hub by managing coverage issues, crisis de-escalation, suicide assessments, training, and other relevant needs.

    o Facilitate team and client care meetings.

    EDUCATION REQUIREMENTS

    [ X ] High School

    Bachelors Preferred

    TECHNICAL SKILL REQUIREMENTS

    Knowledge of Microsoft Office

    PREFERRED QUALITIES

    Experience working with adolescent/young adult population required. Knowledge of LGBTQ street-involved youth preferred. Transgender & gender non-conforming people are encouraged to apply. Bilingual (Spanish) speaking are encouraged to apply.

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