Intake and Outreach Coordinator - New York, United States - Ali Forney Center

Mark Lane

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Mark Lane

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Description

FUNCTION


The Intake and Outreach Coordinator role is responsible for creating a welcoming and supportive environment for LGBTQ+ youth who are prospective and current clients.

This role will focus on outreach and engagement, intake management, documentation and reporting, and team collaboration. It will also supervise a team of intake and outreach specialists and a program assistant.


TOP RESPONSIBILITIES

  • Outreach and Engagement
  • Develop and implement outreach strategies to connect with LGBTQ+ Youth who are unhoused or at risk of being unhoused
  • Organize and participate in community and clientfacing events and workshops
  • Represent the Ali Forney Center at community events, fairs, and meetings.
  • Act as a liaison and cultivate relationships with community and organizations to expand outreach efforts
  • Intake Management
  • Oversee intake scheduling of prospective clients with the Program Assistant
  • Work with the Coordinator of Program Evaluation to train staff assigned to complete intakes.
  • Facilitate weekly intake assignment meetings.
  • Documentation and Reporting
  • Provide quarterly and annual reports on outreach efforts, intake statistics, and outreach program outcomes.
  • Work with the coordinator of program evaluation to ensure data needs are met.
  • Team Collaboration
  • Supervise a team of Outreach Specialists and Program Assistant
  • Collaborate closely with internal teams to ensure a seamless transition from intake to program participation.
  • Participate in team meetings to discuss cases, share insights, and contribute to program enhancements.
  • Provide site supervision of the dropin hub by managing coverage issues, crisis deescalation, suicide assessments, training, and other relevant needs.
  • Facilitate team and client care meetings.

EDUCATION REQUIREMENTS
[ X ] High School

Bachelors Preferred


TECHNICAL SKILL REQUIREMENTS
Knowledge of Microsoft Office


PREFERRED QUALITIES
Experience working with adolescent/young adult population required. Knowledge of LGBTQ street-involved youth preferred. Transgender & gender non-conforming people are encouraged to apply. Bilingual (Spanish) speaking are encouraged to apply.

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