- Role and Responsibilities:
- The selected candidate will handle analysis and resolution of software and hardware issues on various devices
- Perform hardware and software installations, moves, and changes
- Become familiar with company's infrastructure and key contacts
- Lead the team and manage SLAs
- Provide exceptional communication with clients
- Troubleshoot hardware, software, and mobility issues
- Perform server maintenance and backup tape management
- Ensure proper functioning of equipment
- Support user needs for various devices in different setups
- Collaborate with IT teams for service delivery
- Preferred Skills And Common Tasks On The Job
- Experience in Windows 10 and Apple Devices support
- Hardware support and troubleshooting
- Proficiency in Microsoft Office applications
- Basic network troubleshooting
- Customer service skills
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Lead IT Support Specialist
1 week ago
Simons Foundation New York, United StatesESSENTIAL FUNCTIONS/RESPONSIBILITIES · Day-to-day IT support · - Respond to helpdesk tickets and fulfill technology support requests from foundation staff. · - Configure and deploy Macs and troubleshoot hardware (primarily Apple). · - Manage cloud accounts and software licenses. ...
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Lead Youth Support Specialist
2 weeks ago
DREAM New York, United StatesOriginally founded in 1991 as Harlem RBI, DREAM has grown to annually serve more than 2,500 youth across East Harlem and the South Bronx through a network of seven PreK-12, extended-day, extended-year DREAM Charter Schools and community sports-based youth development programs. Th ...
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Lead Stock Loan Ba/support
1 day ago
Trf Technologies New York, United States**Contract Lead Stock Loan BA/Support** · **This position will be hybrid NYC, At Least 3 Days in Office and could be a permanent position** · A hands-on Lead BA who will work closely with Front office and IT · - Must be comfortable in a team-oriented environment and possess skill ...
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Lead Stock Loan Ba/support
15 hours ago
Certec Consulting New York, United States**Lead Stock Loan BA/Support - 1736** · **Location: · - NYC, NY** · **Hybrid** · **Rate: · - $ 70/hr on W2 - $80/hr on 1099**/C2C** · **Easy Submission Procedure DO NOT EMAIL**: · **Step 1 DOWNLOAD** · **Step 2 **COMPLETE SKILLS MATRIX** · **Skills Matrix** (link) · **Step 3 **DO ...
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IT Support Team Lead
3 weeks ago
Gerber Collision & Glass Elmhurst, United States**Company: Gerber Collision & Glass** · **WELCOME TO GERBER COLLISION & GLASS** · **_Our Team Members Drive Us _**Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ tea ...
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Regional Lead, Service Support Field Operations
2 weeks ago
Rivian Brooklyn, United StatesAbout Rivian: · Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. · As a company, we constantly challenge what's possible, never simply accepti ...
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Production Support Lead
4 weeks ago
Vertex Solutions Inc. New York, United StatesProduction support lead needed for a FT role with our global client to work hybrid from the NYC midtown office. Seeking professionals who have solid leadership and production support experience with Cloud based applications. Needs to understand ticketing systems, incident mgt, ma ...
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Production Support Lead
4 weeks ago
Vertex Solutions New York, United StatesProduction support lead needed for a FT role with our global client to work hybrid from the NYC midtown office. Seeking professionals who have solid leadership and production support experience with Cloud based applications. Needs to understand ticketing systems, incident mgt, ma ...
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Salesforce Support Lead
2 weeks ago
Keylent Inc New York, United StatesSalesforce Support Lead TECHM-JOB-24932 · Role: Salesforce Support Lead · Skill: cloud computing · Location: New Jersey · Service cloud configuration and customization experience with case management, email to case, web to case ,Knowledge management and CTI implementations an ...
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IT Support Engineer Lead
2 weeks ago
Forge USA New York, United StatesAt Forge (NYSE: FRGE), we know our team is our greatest asset. As technology innovators in the private market, our vision is to deliver a richer future for everyone. We live that vision through our values of being bold, humble and accountable. We experience the value that our vis ...
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Senior Lead Support
4 weeks ago
Hunter Bond New York, United StatesJob title: Senior End User Engineer (Junior to Lead) Windows · Client: Elite FinTech · Salary: USD (150k - 200k) + Bonus + Benefits · Location: US / Singapore / Hybrid · Requirement: Trading/Quant/Hedge-fund experience needed (hard requirement) · The role: · My client is seeking ...
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IT Support Engineer Lead
1 week ago
Forge USA New York, United StatesAt Forge (NYSE: FRGE), we know our team is our greatest asset. As technology innovators in the private market, our vision is to deliver a richer future for everyone. We live that vision through our values of being bold, humble and accountable. We experience the value that our vis ...
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Lead, Data and IT-Support
3 weeks ago
Uncommon Schools New York, United StatesAs a member of Uncommons IT Support team, the Lead will own and support work streams and processes that will help ensure the Team achieves its goals and objectives. Beyond technical and data knowledge, the Lead must have strong change management, pl Support, IT, Relationship Mana ...
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Workday Support Lead
3 days ago
Proviniti New York, United StatesJob Description: · We are looking for an experienced · Workday Support Lead · to join our growing team. The Support Lead position is an integral part of the People Innovation team and will oversee and manage our Workday support team. In this role, you will lead a team of Analy ...
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Lead Desktop Support
2 weeks ago
ITACCEL New York, United StatesDesktop Support Manager · On site NYC $100k+ · Responsibilities: · Leadership: Lead and mentor a team of desktop support technicians, providing guidance, training, and support to ensure optimal performance and development. · Prioritize and delegate tasks effectively to meet sup ...
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Lead, Data and IT-Support
2 weeks ago
Uncommon Schools New York, United StatesCompany Description · Uncommon Schools is a nonprofit network of high-performing, public charter schools providing an outstanding K-12 education in historically under-resourced communities. We have proudly built schools that reflect our student population, with more than 60% of ...
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Lead IT Support Specialist
6 days ago
Simons Foundation New York, United StatesWe are seeking an experienced and dynamic individual to join our team as a Lead IT Support Specialist. The successful candidate will have a strong background in IT support, excellent people skills, outstanding leadership skills and a commitment to delivering high-quality service. ...
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Lead Application Support
1 week ago
BAMM New York, United StatesJob Description: · Market Operations is globally responsible for the stability and daily IT operations for all financial trading applicationsThis position performs a 'Level 2' (L2) application support role for Cantor's Equities Algorithmic trading platform, electronic and hybrid ...
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Compliance Support Lead
1 day ago
Russell Tobin New York, United StatesJob Description · Job DescriptionThe Client Solutions Manager (ie Compliance Support Lead) is responsible for managing strategy, direction, coordination and execution of a pilot program aimed to provide compliance support to strategic partners, specifically focused on integrity a ...
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Lead, Data and IT-Support
1 week ago
Uncommon Schools New York, United StatesJob Description · Job DescriptionCompany Description · Uncommon Schools is a nonprofit network of high-performing, public charter schools providing an outstanding K-12 education in historically under-resourced communities. We have proudly built schools that reflect our student p ...