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    Lead Application Support - New York, United States - BAMM

    BAMM
    BAMM New York, United States

    3 weeks ago

    Default job background
    Description

    Job Description:

    Market Operations is globally responsible for the stability and daily IT operations for all financial trading applicationsThis position performs a 'Level 2' (L2) application support role for Cantor's Equities Algorithmic trading platform, electronic and hybrid platforms and IT Service Management (Incident, Problem, Change, and associated governance routines).

    Responsibilities:

    • Monitoring for and responding to technical platform and trade failures
    • Manage communication for internal/external clients providing succinct, proactive updates and setting expectations through to resolution
    • Technical Troubleshooting (Analyzing application log files, FIX logs, environmental issues, client connectivity issues)
    • Scheduled Job support, monitoring, and configuration of scheduled jobs using Autosys and Cron
    • Environmental monitoring/alerting configuration (servers, application components, market data) using Microfocus OpsBridge (formerly HP Openview) / Sitescope
    • Performing new software upgrades (releasing code to the environment, performing post release health checks, ...)
    • Building tools, automating processes, etc...

    Requirements/Skills:

    • Operating Systems: Unix/Linux, Windows
    • Problem solving / Advanced Troubleshooting
    • Multi-tasking and prioritisation.
    • Excellent verbal, written and in-person communication – ability to understand a business user and translate
    • Experience with scripting languages such as Python, Unix Shell, Perl
    • Experience with external connectivity / basic networking concepts
    • Equities, Fixed Income and/or Foreign Exchange knowledge strongly preferred
    • Experience with Source Code Repositories (Git, Perforce, ...) and Software Release concepts and tools strongly preferred
    • DB/SQL is a plus
    • JIRA service desk desirable.
    • Server administration desirable.
    • Knowledge of FIX protocol is a plus
    Lead Application Support (FIX/Trading)
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