- Provide L1 floor support to the onsite client team on publishing platform & other Research applications.
- Act as a point of contact for the L1 support team offshore.
- Offer suggestions for process improvements based on changing requirements.
- Contribute insights on the management and direction of the team and service line.
- Communicate effectively with different teams and stakeholders, serving as the primary contact for end users, client managers, and various client teams.
- Act as a point of contact for the offshore Data team.
- Manage escalations and gather feedback on the team's performance.
- Provide input on the management and direction of the team and service line.
-
Palo Alto Support SME
2 weeks ago
Insight Global Roseland, United StatesTO SUCCEED IN THIS ROLE: Requirements · A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include: · 3 - 5 years experience with hands-on service desk experience troubleshooting/solving end use ...
-
Business Analyst
3 weeks ago
UnitedHealth Group New York, United StatesAnalyze, interpret, and present data for business planning. Collaborate with SMEs and support leads to map processes and document project plans. Communicate trends and opportunities to clients in writing and verbally. ...
-
QNB Corporate Business AVP
1 week ago
Bank of China USA New York, United StatesJob Purpose: · This incumbent will maintain comprehensive knowledge of the commercial banking, especially on Small and Medium Enterprise (SME) and corporate loan products and services. S/he will support business and client volume based on the risk appetite of the Bank, accelerati ...
-
Project Manager
2 days ago
Infojini Inc New York, United StatesHello ,. · Andy Here from Infojini. Hope you are doing well · We are looking for a NG911 Telephony/Call Centre Project Manager/ SME for our DIRECT client in Brooklyn, NY. It is a 12+ month contract position. Please send me your resume along with the rate expectation to me at or ...
-
Palo Alto SME with Arista Experience
2 weeks ago
MatchPoint New York, United StatesPalo Alto SME with Arista Experience · Location: NYC (Hybrid) · Duration: Long term · Rate: $ /hr · We are seeking a highly skilled Palo Alto Subject Matter Expert (SME) with experience in Arista to join our dynamic team. The ideal candidate will have a strong background in Palo ...
-
NG911 Telephony SME
2 days ago
Peer Consulting Resources Inc. New York, United StatesContact Details: · Poonam Khandelwal · Email: poonam.- · Cell: / Ext.408 · Job Title: NG911 Telephony SME · Location: Brooklyn,NY (Onsite) · Duration: 12 Months · Years of Experience: 12+ Yrs. · Required Hours/Week: 35 · Duties and Responsibilities: · Review business and require ...
-
Risk and Control Analyst
2 weeks ago
Motion Recruitment New York, United StatesGrow your career as a Risk and Control Analyst with an innovative global bank in New York, NY. Contract role with strong possibility of extension or conversion to full-time employment. Will require working a hybrid schedule 3 days onsite per week. · Join one of the world's most r ...
-
Risk and Control Analyst
3 days ago
Motion Recruitment New York, United States ContractGrow your career as a Risk and Control Analyst with an innovative global bank in New York, NY. Contract role with strong possibility of extension or conversion to full-time employment. Will require working a hybrid schedule 3 days onsite per week. · Join one of the world's most r ...
-
Senior Analyst
1 week ago
AMEX New York, United StatesYou Lead the Way. Weve Got Your Back. · With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, comm ...
-
Sr. Desktop Engineer
3 weeks ago
JRN Associates New York, United StatesLong Term Contract opportunity · Onsite 1 day per week in NYC or may consider fully remote · Law firm experience preferred but not required · The Senior Desktop Engineer is responsible for preparing software for distribution, managing software distributions, and providing 3rd ...
-
Mainframe z/OS Administrator
2 days ago
Centraprise New York, United StatesJob Title : Mainframe z/OS Administrator · Job Location : Remote with Travel · Job Type : Full-Time · Job Description: · years of experience & more · We are fine if the candidate is working remote ,however considering there is a new data center built we want the candidate to be f ...
-
IT Delivery Coordinator
2 days ago
DataTusk New Jersey, United StatesThe IT Delivery Coordinator will support the planning, management, and execution of larger, complex IT projects and will help ensure that they run smoothly from start to finish. This person will support the day-to-day tasks involved in IT project management, such as coordinating ...
-
Tibco EBX Functional Consultant
2 days ago
Comprehensive Resources Inc New York, United StatesRole:Tibco EBX Functional Consultant · Exp:10+years · Loc:Remote · Job Description : · • SR. CONSULTANT for TIBCO Assessment Phase · • TIBCO EBX implementation a must. · • At least 1-2 TIBCO EBX customer implementation and having experience in version upgrade (v5.9 to 6+) · • Abi ...
-
Senior Instructional Designer
1 week ago
Solomon Page New York, United StatesOur client, a large financial institution in NYC, is looking for a Senior Instructional Designer with strong experience in Articulate Storyline 360 for a long-term remote contract working EST hours. In this role, you will play a crucial role in crafting dynamic and interactive on ...
-
Delivery Director
1 day ago
ValueMomentum New Jersey, United StatesRole: Delivery Director · Location: Multiple locations in US · Required Skills: · 15+ Years of experience in Managing multiple projects for the clients in different areas across Business Analysis/SME, Integrations, Implementations, enhancements, production support etc. executed ...
-
Senior Project and Portfolio Manager
2 weeks ago
PRA Health Sciences New Jersey, United StatesOverview · As a Sr Project and Portfolio Manager you will be joining the world's largest & most comprehensive clinical research organisation, powered by healthcare intelligence. · Responsibilities · What you will be doing: · Working directly with client's GD (Global Developme ...
-
AV Commissioning Engineer
3 days ago
TierPM New York, United StatesA leading provider of Audio Visual integration and support is looking for an experienced Audio Visual Engineer to be an on-site and remote Subject Matter Expert (SME) for their clients in the financial/law services sector in Manhattan, NY. · Previous experience providing AV fiel ...
-
New York Life Insurance Co New York, United StatesLocation Designation: Hybrid - 3 days per week · When you join New York Life, you're joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right ...
-
AEP Solutions Architect
3 weeks ago
Hirobe Limited New York, United StatesAEP Solutions Architect | New York | Hybrid | Full-Time · - Adobe Experience Platform (AEP) · - Real-Time Customer Data Platform (RT-CDP) · 2 X Different Locations Including - New York, NY / Atlanta, GA · Hirobe is thrilled to present an exceptional opportunity for an AEP Soluti ...
-
Radio & Satellite Communications Technician
4 days ago
EOS IT Solutions Newark, United StatesWHO WE ARE: · EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction ...
Application Support SME - New York, United States - High 5
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Join our team in New York, NY!
We are currently looking for a talented individual to fill the role of Onsite L1 Support and Data Team Support. Check out the details below:
L1 Support (70%):
Data Team Support (30%):