- Provide L1 floor support to the onsite client team on publishing platform & other Research applications.
- Act as a point of contact for the L1 support team offshore.
- Offer suggestions for process improvements based on changing requirements.
- Contribute insights on the management and direction of the team and service line.
- Communicate effectively with different teams and stakeholders, serving as the primary contact for end users, client managers, and various client teams.
- Act as a point of contact for the offshore Data team.
- Manage escalations and gather feedback on the team's performance.
- Provide input on the management and direction of the team and service line.
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Palo Alto Support SME
6 days ago
Insight Global Roseland, United StatesTO SUCCEED IN THIS ROLE: Requirements · A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include: · 3 - 5 years experience with hands-on service desk experience troubleshooting/solving end use ...
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Business Analyst
2 weeks ago
UnitedHealth Group New York, United StatesAnalyze, interpret, and present data for business planning. Collaborate with SMEs and support leads to map processes and document project plans. Communicate trends and opportunities to clients in writing and verbally. ...
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Palo Alto SME with Arista Experience
6 days ago
MatchPoint New York, United StatesPalo Alto SME with Arista Experience · Location: NYC (Hybrid) · Duration: Long term · Rate: $ /hr · We are seeking a highly skilled Palo Alto Subject Matter Expert (SME) with experience in Arista to join our dynamic team. The ideal candidate will have a strong background in Palo ...
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Risk and Control Analyst
6 days ago
Motion Recruitment New York, United StatesGrow your career as a Risk and Control Analyst with an innovative global bank in New York, NY. Contract role with strong possibility of extension or conversion to full-time employment. Will require working a hybrid schedule 3 days onsite per week. · Join one of the world's most r ...
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Scrum Master
3 weeks ago
DTI (Diversified Technology Inc.) New York, United StatesDTI has an immediate need for a Scrum Master for a 1 year plus contract opportunity in New York NY. · Location: New York NY– Hybrid 3 days a week · Must work on W2 · Responsibilities: · Reviews requirements and supports the POs in User Story/Feature creation to create smaller un ...
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Business Analyst
2 weeks ago
Trigyn Technologies New York, United States 6-12 months (contract)Job Description: · Trigyn's direct government client has an immediate need for a Business Analyst in Menands, NY. · Description: · The Business Analyst will be responsible for analyzing the business processes and documenting systems while assessing the business model of the Coun ...
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Senior Project and Portfolio Manager
6 days ago
PRA Health Sciences New Jersey, United StatesOverview · As a Sr Project and Portfolio Manager you will be joining the world's largest & most comprehensive clinical research organisation, powered by healthcare intelligence. · Responsibilities · What you will be doing: · Working directly with client's GD (Global Developme ...
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New York Life Insurance Co New York, United StatesLocation Designation: Hybrid - 3 days per week · When you join New York Life, you're joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right ...
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Lead Software Engineer
1 week ago
Sharp Decisions New York, United StatesJOB DETAILS · Corporate title - Vice President - Lead/Senior Appian Developer · Location: NYC · Hybrid 2/3 days on-site · The anticipated salary range for this role is between $120, $206,000.00 DOE · Role Description · Because of the client expansion they are seeking an Appian De ...
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NYC Health + Hospitals New York, United StatesAbout NYC Health + Hospitals: · Empower Every New Yorker — Without Exception — to Live the Healthiest Life Possible · NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more t ...
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Site Reliability Lead
6 days ago
2Bridge Partners New York, United StatesLoading... 2Bridge has been engaged in the search for a direct-hire full-time Site Reliability Engineering Lead to join a seed-stage startup clientbuilding a product recommendation platform tapping a multibillion-dollar market. Join a talented team of startup veterans looking to ...
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Information Systems Security Officer
4 days ago
GDIT New York, United States Full timeJob Description: · Information Systems Security Officer (ISSO) · XVIII ABC Hub and Spoke MTCs provide individual and collective training on Army Mission Command Systems, using a variety of tools and Army fielded systems. These systems are used to support Small Unit Training: Squa ...
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Performance Engineer
1 week ago
The AES Corporation New York, United States Full timeAre you ready to be part of a company that's not just talking about the future, but actively shaping it? Join The AES Corporation (NYSE: AES), a Fortune 500 company that's leading the charge in the global energy revolution. With operations spanning 14 countries, AES is committed ...
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Symitar Senior Core Systems Analyst
4 weeks ago
The Panther Group New York, United StatesSymitar Senior Core Systems Analyst · Will be responsible for managing the implementations, maintenance, and day to day activities of the Symitar Core Banking system and all its interfaces and key ancillary applications.Core banking system release management, AIX patch management ...
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Marketing Manager
3 weeks ago
Mackinnon Bruce International New Jersey, United StatesMarketing Manager, Fragrance Industry · Industry · Fragrance and Cosmetics Industry · Description · We are working alongside our client in the fragrance sector based in New Jersey to hire a Marketing Manager · Who we are · We are a dynamic recruitment and executive search age ...
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VP-Data Quality Lead Analyst
2 weeks ago
Citi New York, United StatesCiti's Consumer Business operates globally and offers Retail Banking, Wealth Management, and Lending (Credit cards, Mortgages, etc.) products and services. · To deliver on Citi's mission to "", we must operate as a truly client-centric organization, driving a high tech, high touc ...
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Director of Marketing
6 days ago
Koop Insurance New York, United StatesDirector of Marketing · Company: Koop Technologies · Position: Director of Marketing · Type: Full-Time · Location: New York, NY (in-person or hybrid) · Who We Are: · Koop Technologies ("Koop") is an insurtech building preventive business insurance for trailblazing technology comp ...
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Insurance Account Executive
1 week ago
Koop Insurance New York, United StatesInsurance Account Executive · Company: Koop Technologies, Inc. (Koop Insurance) · Position: Insurance Account Executive · Type: Full-Time · Location: New York, NY (in-person or hybrid) · Who We Are: · Koop Technologies is a company behind the world's smartest insurance designed f ...
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Report Writer
2 weeks ago
Ideas On Purpose New York, United StatesWe are always seeking excellent writers to meet the growing ESG, Sustainability and DEI disclosure and reporting needs of both public company and private company clients. The ideal candidate will have experience writing about ESG/sustainability topics for corporate clients and th ...
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00002 Citibank, N.A. New York, United States Full timeThe Engineer Sr Analyst is an intermediate level position responsible for a variety of engineering activities including the design, acquisition and development of hardware, software, and network infrastructure in coordination with the Technology team. The overall objective of thi ...
Application Support SME - New York, United States - High 5
Description
Join our team in New York, NY!
We are currently looking for a talented individual to fill the role of Onsite L1 Support and Data Team Support. Check out the details below:
L1 Support (70%):
Data Team Support (30%):