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    Salesforce Support Lead - New York, United States - Keylent Inc

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    Description

    Salesforce Support Lead TECHM-JOB-24932

    Role:
    Salesforce Support Lead


    Skill:
    cloud computing



    Location:
    New Jersey


    Service cloud configuration and customization experience with case management, email to case, web to case ,Knowledge management and CTI implementations and deployment process
    Should have customization and integration experience in apex, LWC and SOQL, platform events, APIs
    Should have Good communication skills and accountable towards the work
    Must Have - Salesforce Service cloud support work experience
    Good exposure to LWC
    Process improvements in support projects and automation opportunities

    Service Cloud features :
    Email to case , Web to case , Chat to case and Phone case


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