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    Manager, Food - New York, United States - Tao Group Hospitality

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    Description
    Tao Group Hospitality offers competitive benefits for all full-time team members such as:


    • Medical, Dental, and Vision Coverage
    • 401(k) Retirement Program with Employer Match
    • Life and Disability Insurance Plans
    • Ancillary Insurance Plans
    • Mental Health Support and Services
    • Fertility & Family Forming Support and Resources
    • Pet Insurance
    • Employee Discounts
    • Time off and much more


    Responsible for supervising the daily operations and activities of the front-of-house team members in accordance with department policies and procedures, and the management of all front-of-house operations.

    Interacts with the dining room guests, fellow team members, and supervisors in a polite, courteous and hospitable manner to ensure gracious hospitality.

    ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:


    • Anticipate and accommodate the needs of the guests.
    • Supervises and coordinates team member responsibilities to ensure that the restaurant is running efficiently and profitably.
    • Participates in interviewing, hiring, and training new applicants and team member development of all subordinates.
    • Responsible for the scheduling of assigned departments.
    • Participates in growth opportunities and team member development of all front-of-house team members.
    • Regulates all POS functions requiring a manager's approval.
    • Assists with job performance reviews.
    • Addresses and resolves guest and team member concerns.
    • Responsible for reconciling end-of-shift financials.
    • Responsible for inventorying and ordering operational supplies.
    • Ability to perform the job duties of all supervised team members.
    • Possesses in-depth knowledge of all food and beverage menus.
    • Ensures that the venue is compliant with all federal, state, and local laws and regulations, and company policies.
    • Ensures Department of Health and company sanitation standards.
    • Practical knowledge of the job duties of all supervised team members.
    • Communicates clearly and concisely with heart-of-house team members during service.
    • Ensures the completion of all opening and closing procedures by FOH team members, as prescribed by the company.
    • Ensures the replacement or repair of all breakage and damage of equipment or furniture.
    • Attends, leads, and participates in any training sessions, departmental meetings, or pre-service meetings.
    • Learn by listening, observing other team members, and sharing knowledge while leading by example.
    • Portrays a positive and professional attitude.
    • Demonstrates knowledge of the venue, Tao Group Hospitality, its partners, and supporting hotel environments.
    • Works as part of a team and provides help and support to all fellow team members.
    • Assist and/ or complete additional tasks as assigned.

    EDUCATION/WORKING KNOWLEDGE:

    • Minimum 2-3 years of previous hospitality supervisory/management experience within a high-volume setting is essential.
    • Two-year associate degree (60 credit hours) in Hospitality, Business, etc. or equivalent work experience preferred.
    • Strong guest service foundation, ability to coach, build a team, problem solve, and leadership skills required.
    • Must be organized, self-motivated, and proactive with strong attention to detail.
    • Proficient with computers (Microsoft Products), POS, and technology.
    SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE


    The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions


    • Must have strong problem-solving skills
    • Excellent written and verbal communication skills required
    • Ability to work under pressure and meet deadlines
    • Must have good positive energy throughout the day
    • Must be able to read the computer monitors and print legibly
    • Must be able to sit and/or stand for extended periods of time
    • Must be able to move quickly through work and set the pace in the office
    • Must be able to push and lift up to 40 lbs.
    • Small to Medium office environment
    • Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
    • 5-30% Local Travel (United States)
    • Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
    • May work extended hours
    * regular shifts, evening and/or weekend shifts, and holiday work may be required

    • Maintain a professional, neat, and well-groomed appearance adhering to Company standards
    • Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
    • Ability to maintain a high level of confidentiality
    • Ability to handle a fast-paced, busy, and somewhat stressful environment


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