Associate Registrar, Professional Development Student Records Management - Salt Lake City, United States - Salt Lake Community College

Description

The Associate Registrar assumes a pivotal role in overseeing the operations and services of the Professional Development (PD) and Salt Lake Technical College (SLTC) Student Record Management Offices within the Office of the Registrar.

By providing visionary leadership, they ensure alignment with educational goals and learning outcomes.

With a focus on technical projects, they manage the accuracy of various student information systems, encompassing both credit and non-credit programs within a highly automated environment.

Acting as a representative of both SLTC and PD Departments, the Associate Registrar serves as a vital liaison with other college departments and the broader community.

In addition to this, they are tasked with managing multiple fiscal budgets and enforcing academic regulations and policies governing student records.

It's imperative that they ensure compliance with Federal and State regulations, including adherence to the Family Educational Rights and Privacy Act (FERPA).

This multifaceted role demands strong leadership, strategic thinking, and meticulous attention to detail.

Essential Responsibilities and Duties

Salt Lake Technical College

• Ensure seamless functionality of the Student Information Systems tailored for Salt Lake Technical College programs.
• Spearhead the implementation of new system releases while maintaining robust processes.
• Assume accountability for both technical and logistical facets, overseeing scheduling, enrollment calendars, academic program management, registration procedures, grading processes, leave of absences, registration appeals, certification issuance, and graduation requirements.
• Take charge of rectifying student record discrepancies for enrollment in SLTC programs, ensuring accuracy and compliance.
• Diligently monitor and review daily reports to uphold operational efficiency and address any emerging issues promptly.

Professional Development

• Ensure the operational integrity of Student Information Systems for both Professional Development non-credit and credit programs.
• Execute and manage updates for Banner, Marketplace, and Cognos systems, ensuring smooth functionality and efficient reporting capabilities.
• Direct oversight of Banner operations encompassing term creation, course and event configuration, registration processes, payment handling, withdrawals, appeals, certification issuance, grading, and rectification of grade discrepancies.
• Supervise the generation of reports tailored for the Continuing Education Department, Institute of Public Safety, and Workforce and Economic Development sectors.
• Offer visionary leadership and supervision for the Student Records Management Office serving both Salt Lake Technical College and the Professional Development programs at the Miller campus.
• Assume accountability for the full spectrum of personnel management, including recruitment, training, and conducting performance evaluations for staff members.
• Strive to cultivate a supportive and high-performing team environment conducive to achieving organizational objectives and maintaining exceptional standards of service delivery.
• Serve as a liaison between different departments within the college, fostering direct collaboration with Deans, Associate Deans, Managers, and Coordinators.
• Provide comprehensive support and communication channels for faculty and advisors.
• Forge strong working relationships with the Office of Internal Technology, Financial Aid, and Scheduling Office, ensuring seamless coordination and communication across various administrative functions.
• Responsible for overseeing multiple fiscal budgets encompassing both personnel and non-personnel expenditures, including allocations for office equipment and supplies.
• Assume data steward and custodian responsibilities.
• Ensure integrity for student record maintenance, retention and storage.
• Uphold and implement Federal, State, and College academic regulations and policies, with particular emphasis on adherence to the Family Educational Rights and Privacy Act (FERPA).
• Engage actively in diverse college committees and serve as a representative of SLCC within the College and within State and National Organizations.

Other duties as assigned.

Essential Responsibilities and Duties Continued Minimum Qualifications

• Bachelor's degree in related field.
• Five (5) to seven (7) years of direct experience.
• Trade off 2:1 in experience/education requirement.

Preferred Qualifications

Higher Education Competency Based Education experience

Higher Education non-traditional, open-learning experience

Student Information Systems expert user

Banner, Elevate, Legacy Suite experience

Knowledge, Skills & Abilities

The ideal candidate should possess the following abilities:

• Work with minimal supervision: Demonstrate self-motivation and initiative to accomplish tasks independently.
• Supervise in a team setting and effectively delegate work projects: Exhibit strong leadership skills to oversee team members and distribute responsibilities efficiently.
• Diagnose, troubleshoot, and fix problems: Display proficiency in identifying and resolving issues promptly and effectively.
• Work well under pressure in a fast-paced environment: Maintain composure and productivity even in demanding and rapidly changing situations.
• Provide excellent customer service: Prioritize the needs of stakeholders and ensure a positive experience through attentive and responsive service.
• Effectively communicate (written and oral): Articulate ideas clearly and concisely through both written and verbal channels.
• Lead with civility and urbanity: Demonstrate professionalism, respect, and diplomacy in all interactions and decision-making processes.
• Communicate effectively with a broad range of diverse people, ability, culture, and ethnic background, to maintain good working relationships across the college: Foster inclusive communication practices to engage with individuals.
• Work with all groups in a diverse academic, socioeconomic, cultural, and ethnic background of community college students, faculty, and staff, including those with disabilities: Ensure support for all members of the college community.

The ideal candidate should have knowledge of the following areas:

• Nontraditional and Traditional (non-credit and credit) registration policies, procedures, and operation: Understanding of the registration processes and regulations for both traditional and nontraditional academic programs.
• Higher Education Competency-

Based Education:
Familiarity with competency-based education models and practices within higher education institutions.

• Student Information Systems in a non-traditional Higher Education (Banner, SLTC Legacy Suite, Elevate, Market Place, Touch Net): Proficiency in utilizing various student information systems commonly used in traditional and non-traditional higher education settings, including Banner, SLTC Legacy Suite, Elevate, Market Place, and Touch Net.
• Higher Education Business and Accounting practices: Knowledge of business and accounting principles and practices relevant to higher education institutions.
• Microsoft Office Suite, Adobe, Excel, Etrieve, and web/online navigation: Proficiency in using standard office software such as word processing and spreadsheet programs (e.g., Microsoft Word, Excel, Adobe), as well as familiarity with electronic document management systems like Etrieve, and competent web and online navigation skills.
• Federal, State, and College policy and regulation (including FERPA): Understanding of relevant federal, state, and institutional policies and regulations governing higher education, including compliance requirements such as the Family Educational Rights and Privacy Act (FERPA).

Non-Essential Responsibilities and Duties

N/A

Special Instructions

• Full consideration will be given to applicants who apply on or before the priority review date indicated above.
• More information about Salt Lake Community College benefits:

SLCC Highlights

Salt Lake Community College is Utah's largest open-access college with the most diverse student body in the state.

We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utah's fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates.

Every SLCC employee has a hand in transforming students' lives to strengthen its surrounding communities.

SLCC employees work at 11 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.

Salt Lake Community College seeks and values contributions from each community member and welcomes new and diverse perspectives.

A respectful work environment is its top priority; academic excellence and lasting transformation come about when diverse voices can speak and collaborate freely.

As an emerging Hispanic Serving Institution, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community.

SLCC is committed to serving diverse students and being a model for inclusive and transformative education.

FLSA Exempt SLCC Information

Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination.

The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.

SLCC is a participating employer with Utah Retirement Systems ("URS"). In addition to URS, SLCC offers several other retirement account options.

This position may require the successful completion of a criminal background check.