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Salt Lake City

    Records Manager - Salt Lake City, United States - State of Utah

    State of Utah
    State of Utah Salt Lake City, United States

    3 weeks ago

    Default job background
    Description

    Salary:
    $ $24.00 Hourly


    Location :
    Salt Lake County, UT


    Job Type:
    Full Time

    Job Number:

    41326

    Agency:

    180 Department of Public Safety

    Unit:

    1814 DPS UHP Salt Lake - Section 4

    Opening Date:

    04/29/2024

    Closing Date:

    5/5/2024 11:59 PM Mountain


    FLSA:
    Non-Exempt


    Recruiter:
    Kelly Chinn

    # of Openings:

    1

    Location:

    2780 West 4700 SouthTaylorsville Utah 84129


    Schedule Code:
    B - Competitive Career Service - Employment in this position requires a probationary period.


    Benefits:
    This position is eligible for a full benefits package. See benefits tab below for details.


    Background Check:


    Selected applicants must be willing to provide authorization and information necessary for a full background investigation which may include a polygraph.


    EEO Statement:


    The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

    We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

    For accommodations, dial 711 or TTY:
    Job Description


    If you like to work independently and exercise judgment in office specialties and perform complex production tasks, then this job is for you The Department of Public Safety, Utah Highway Patrol is looking for a Records Manager to provide secretarial and administrative support located at the Utah Highway Patrol Salt Lake Section Office.

    Principle DutiesAs a valued member of our team, you will provide office support at the Utah Highway Patrol Office. This will require specialized office skills plus, comprehensive knowledge of pertinent rules, regulations, polices and procedures.


    Position is 40 hours per weekDealing with public exchanges requiring thoughtful communication and positive interpersonal skillsProcessing a variety of agency confidential documents by reviewing for accuracy and completeness, updating information, and evaluating against policyProviding the public and others with information and assistance to complete forms and applicationsRetrieving data found in databases to generate requested reportsMaintaining and creating files or record keeping systemsSorting, labeling, filing and retrieving documents, or other materials.

    Receiving, researching, and responding to incoming questions or complaints.
    Providing information, explaining policy and procedures, and facilitating a resolution.

    Monitoring, tracking, and following up on documentation, case files or other assignments to ensure appropriate timelines are met and action completed.

    Writing/originating correspondence, documentation, and other written communication.

    Processes payments for authorized reports and files timely financial paperwork as requiredThe Ideal CandidateThe model candidate for this position is someone who:

    Has professional customer service skillsHas great communication skillsHas computer skills with Word, Excel, etc.
    Knows how to deal with people in a manner which shows sensitivity, tact and professionalism


    Why Should You Join Our TeamWe offer the work life balance, opportunities for growth and the upward mobility you've been searching for Affordable premiums for health, dental, vision benefits that begin on your first day of employment.

    Division employees annually enjoy 11 paid holidays while also accruing sick and annual (vacation) leave.
    Supplemental Information


    Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.

    Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc.

    Special physical demands are not required to perform the work.

    Benefits:

    The State of Utah offers eligible employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program.

    Please click the following link for a detailed information page:
    To access a Total Compensation Calculator in Excel format click

    FMLA General Notice:
    (right click + open link in new tab)(clic derecho + abrir en una pestaña nueva?)

    01

    As a front line contact for our customers, interaction with telephone and in-person customers is extremely important. Do you have previous experience in a customer service setting involving telephone and/or in-person customers? Please rate.

    No related experienceMinimally related experienceModerately related experienceDirectly related experience

    02

    Effective use of a computer, typical office equipment and software programs are essential. Rate your overall experience level with Google Drive, Google Docs, Microsoft Word and Excel.

    NoneBeginnerIntermediateAdvanced

    03

    Effectively working independently, task prioitization and multitasking are traits needed for this job. Please rate your you abilities in these areas.

    NoneBeginnerIntermediateAdvanced

    04

    What experience do you have with the Government Records and Management Act (GRAMA)?

    NoneMinimally related experienceModerately related experienceDirectly related experience

    05

    Do you have any experience using FATPOT computer system or working with the Utah Criminal Justice Information System (UCJIS)?

    NoneFATPOTUCJISBoth FATPOT and UCJIS

    06

    Please indicate how you heard about this specific job posting.

    State JobsAn External Job Posting Site (Indeed, LinkedIn, etc)Social Media (Facebook, Twitter, etc)Advertisement (Newspaper, Internet, Radio, etc)Professional NetworkUniversity Network (Career Center)Referred by a Friend or ColleagueContacted by a RecruiterCareer FairInternal communication from a State Agency that employs me - State employees onlyOther

    Required Question
    #J-18808-Ljbffr
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