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Service Manager
2 weeks ago
Trek Bicycle Corp Olympia, United StatesA bit about us · Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encour ...
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Manager Support Services
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Providence Health & Service Olympia, United StatesManages the patient support services for Centralized Clinical Support Services Department (call center, referrals, Med PA, and HIM). Implements and manages all aspects of the centralized clinical support services. Helps create and implement the strat Support, Manager, Scheduling, ...
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Manager Support Services
2 weeks ago
Providence Health & Service Olympia, United StatesJob Description · Manages the patient support services for Centralized Clinical Support Services Department (call center, referrals, Med PA, and HIM). Implements and manages all aspects of the centralized clinical support services. Helps create and implement the strategic initia ...
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Service Manager
4 weeks ago
Bass Pro Inc Lacey, United StatesPay Range: $67, $79,000.00 · POSITION SUMMARY: · The Boat Services Manager is under the supervision of the Boat Manager. This role will manage and provide daily direction to the associates in the Boat Service area within a Bass Pro Shops or Free-Standing Store to include invent ...
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Service Manager
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Bass Pro Shops Lacey, United StatesThe Boat Services Manager is under the supervision of the Boat Manager. This role will manage and provide daily direction to the associates in the Boat Service area within a Bass Pro Shops or Free-Standing Store to include inventory control, service, Service Manager, Manager, Boa ...
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food services retail manager
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GW Hospital Olympia, United States Full timeRECRUITING ALERT: · We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. · ALERT: · We are aware of a scam whereby imposters are posing as Recruite ...
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State of Washington Olympia, United StatesDSHS ALTSA Director, Management Service Division · The Department of Social and Health Services (DSHS), seeks a forward-thinking leader to step into the role of Director. Directly reporting to the Assistant Secretary of the Aging and Long-Term Services Administration (ALTSA), th ...
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DSHS BHA Food Service Manager 3
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State of Washington Olympia, United StatesDSHS BHA Food Service Manager 3 · Operations Manager for the Special Commitment Center (SCC) main kitchen food operations on McNeil Island. Join us today and help us on our mission to Transform Lives · Some of what you'll do: · * Manages and coordinates the SCC main kitchen food ...
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Snowflake Computing Olympia, United States**Services Practice Manager, Retail, CPG, Manufacturing** · Location · Remote Seattle, Washington, USA · Category · Professional Services · REQ4672 · JOB DESCRIPTION · There is only one Data Cloud. Snowflakes founders started from scratch and designed a data platform built ...
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American Airlines Olympia, United States****Intro**** · * American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, and network within the company. With our leadership program, you will be able to develop yourself to be the best leader you want to be in th ...
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Account Manager, Waste Water Services Organics
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Service Desk Service Delivery Manager
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Trex Company Olympia, United States**Service Desk Service Delivery Manager** · at T-Rex Solutions · Washington, DC · The Department of Commerce OCIOs Office provides complete IT solutions to customers by leveraging industry-leading infrastructure and advanced technology service solutions to maintain and improve ...
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Client Service Manager
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BluePearl Olympia, United States**Client Service Manager** · Kirkland Washington **Description** · **Take the next step in your career and join the BluePearl · Specialty + Emergency Pet Hospital · f amily as a · Client Service Manager** · * Do you have excellent time management, · follow through · If you an ...
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Administrative Services Manager
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Services Sales Manager
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Analytical Service Manager
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Client Service Manager
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Technical Service Manager
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State of Washington Olympia, United StatesThe Adult Protective Services Division (APS)within the Aging and Long-Term Support Administration (ALTSA) has an exciting opportunity for a Program Manager. APS's mission is to is to protect Vulnerable Adults from abuse, neglect, self-neglect, abandonment, and exploitation. Come ...
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Zscaler Olympia, United States**Technical Account Manager** · * Washington, DC, USA · * Employees can work remotely · * Full-time · * Department: Customer Services · **Company Description** · Zscaler enables the worlds leading organizations to securely transform their networks and applications for a mobile an ...
Event Services Manager - Olympia, United States - Mayflower Inn & Spa
Description
Located in the idyllic town of Washington in Connecticut, Mayflower Inn & Spa is an exquisite country retreat, nestled in 58 acres of beautifully landscaped gardens and woodland.
Just two hours' drive from New York City, it is renowned as one of northeast America's most distinguished luxury hideaways.
Memories are made easily when you stay at our boutique hotel in Litchfield County, a portal to a simpler time, where the definitive measure of the good life is in soul-stirring moments rooted in the idyllic countryside.
Design and deliver the event of our guests' dreams
The Event Services Manager reports directly to the Director of Sales and Marketing and is responsible for the planning, execution and service of Catering & Event functions at Mayflower Inn & Spa.
For pro-active direct sales, marketing, appointments, site inspections, on-site coordination and execution of all event and functions and works as a liaison to client and hotel to create unique and memorable experiences for our guests.
The ideal candidate will have a strong entrepreneurial spirit who is innovative, results-driven with a desire to exceed customer expectations.
Exceptional business acumen with attention to detail, forecast accuracy, budget preparation.Focused on revenue generation with differentiating strategies.
A leader and active member of the team, handling high profile catering and events.
Willing to roll-up their sleeves to make things happen.
Position requires a schedule which matches client demand.
Hours will flex based on event execution and site inspection requirements.
It will be expected that the Event Services Manager is present to greet all clients in advance of events, check-in with them daily during on-site, and be present to review the final billing and conduct post-conference interviews.
Also, when social function site inspections will need to be conducted over weekend periods.
DUTIES AND RESPONSIBILITIESSupervision and overall responsibility of the Catering and Event Management function at Mayflower Inn & Spa.
This includes but is not limited to the Menu and Event Proposals, Contracts, Banquet Event Orders, Catering Resumes, Daily Events Report, and Delphi Input Standards.
Strong financial acumen with experience completing accurate forecasts.Establishing and executing an annual Strategic Plan and Financial Budget.
Finalize the requirements of catering and group events while maximizing revenue potential through up-selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event.
Supervise the execution of banquet events and corporate events at Mayflower Inn & Spa.
Review all function space with banquet management. Ensure the satisfaction of the client at the outset of all events.
Find solutions to the inevitable challenges and glitches that arise while groups are on the property and keep Executive Committee promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate.
Make timely and impromptu decisions, which balance the client's needs with the financial, safety and staffing goals of the hotel.
Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Menu Tastings, and Planning Site Visits.
Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests.
Executes and supports the operational aspects of business booked (e.g. generating a proposal,
writing contract, customer correspondence).
Provide the highest quality of service to the customer at all times.
Able to support the resort's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals.
Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
Develops relationships within the community to strengthen and expand customer base for sales opportunities.
Manages and develops relationships with key internal and external stakeholders.
Closely following up on all business leads within a 24-hour response timeline to clients.
BENEFITS
Auberge Resorts is proud to support the needs of our team members and their families with a competitive and affordable benefits package including:
Medical, Dental, Vision plans
Flexible Spending Accounts
Eligibility to enroll in our benefits is based on the applicable waiting period and employment status. Some benefits may require an employee contribution. The Plan documents supersede this description.
Health Savings Account
Basic Life and AD&D
Team Member Stay Discounts
Employee Assistance Program
Tuition Reimbursement
Task Force Opportunities
Career Growth
Voluntary plans:
short- and long-term disability, additional life insurance coverage, accident, critical illness, hospital indemnity coverage, and legal insurance
401(k) program and receive a 4% match on employee contributions after one year.
Required:
High School Graduate
Proven success in a similar role, prefer 4 years of Catering, Event & Wedding experience in a luxury market.
Experience in hotels/resorts or event planning is required.
Personal Skills:
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form
Ability to independently solve problems with several variables. Ability to create, negotiate and defend contracts, addendums, and other contractual obligation documents.
Ability to negotiate, sell and influence group business decision-makers and influencers.
Ability to research and identify top prospects for growth of an existing account and develop new accounts.
Ability to be self-motivated and achieve goals with minimal direct supervision.
Ability to manage extensive amounts of information.
Knowledge of sales procedures associated with the hotel industry.
Excellent written skills sufficient to produce sales and marketing communication.
Strong computer skills (Excel, Google Docs/Sheets, Powerpoint, Linkedin, Salesforce).
Excellent spoken and presentation skills.
Strong ability to listen effectively.
Ability to work effectively both independently and with a team from a remote sales office.
Ability to present clear, concise and meaningful information to owners, guests, executives, managers, and employees.
Ability to effectively present information in one on one, small group situations to customers, clients and other employees of the organization.
Ability to coach and mentor on property sales assistants.
Ability to analyze, interpret and understand financial data.
Ability to maintain a high level of organization.
Ability to embody the company's mission, vision & culture.
Ability to use systems and equipment including personal computer, fax machine, copier, calculator, MS office, property management system, and other software/machinery as required.
Excellent fluency in English.
Ability to perform job functions with attention to detail, speed, and accuracy, prioritize, and organize.
Ability to remain calm when resolving problems using good judgment.
Ability to work cohesively with co-workers from a remote office.
Delphi database system.
SalesForce software for account management.
Travel Requirements:
Travel domestically to promote collection at trade shows or regional sales missions.
Travel to resorts as requested for sites, meetings and travel professional related fams.
Travel for internal sales and marketing meetings.
Travel to assist with limited on-site coverage as needed.
Physical Requirements:
Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing.
Have frequent need to perform standing and walking activities related to inspecting the property.
Occasional need to stand for long periods of time.
Lifting/carrying up to 10 lbs. frequently and 25 lbs. occasionally.
Vision requirements:
the constant need to view small print.
Frequent need to see small details and things clearly beyond arm's' reach.
Hearing requirements:
the constant need to speak on the telephone and/or two-way radio, respond to the general public and converse with staff.
Ability to hear fire alarms and emergency equipment.Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs.
While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service.
With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations.
Please visit to learn more about our Collection.Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest:
@AubergeResorts and #AlwaysAuberge.
MFINN2013 LLC is an Equal Opportunity Employer, M/F/D/V.
MFINN2013 LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
In addition to federal law requirements, MFINN2013 LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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