Jobs
>
Olympia

    Service Manager - Olympia, United States - Trek Bicycle Corp

    Trek Bicycle Corp
    Trek Bicycle Corp Olympia, United States

    1 week ago

    Default job background
    Description
    A bit about us

    Trek is an awesome place to work, with amazing benefits for all employees.

    We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes.

    When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so.

    Give us your best, and we'll give it right back. Sound pretty sweet? Then come join us

    Job Location

    Trek Store Olympia West

    Summary

    Job Description


    As Service Manager, you'll be the operations lead for your store's Service Center-and you'll be the one who's ultimately accountable for all decisions relating to workflow, staffing of mechanics, and KPIs to ensure every customer has the best experience.


    You'll be the primary service advisor at the shop, integrating the sales and service experience, while holding your team accountable for delivering Trek's signature hospitality.

    That means you'll need to be a great communicator and leader who knows how to get the best out of your colleagues.


    You'll train your team, engage with customers to recommend the right service at the right time, manage and control service costs, keep service orders organized, ensure a clean and efficient department and take an active lead in ensuring the right bikes are built and delivered to the sales floor and your customers.

    Excellent communication skills are a must, as you will manage all communication from the Service Department to customers and write more than 50% of the work orders for the shop.


    This role is right for someone with high energy and a constant learning engine who can see the forest and the trees.

    You'll be challenged to develop your employees, find efficiencies by reviewing service reports, and anticipate your shop's needs so both the service and sales teams are set up for success.

    What you'll bring to the team


    • A positive, pitch-right-in attitude and motivation to help every customer find what they need
    • Fantastic hospitality-a warm, approachable manner, great listening skills, and a drive to help in any way you can-even on the toughest, busiest days
    • Great leadership skills and the ability to motivate and develop future leaders
    • Ability to plan effectively and stay a step ahead of your shop's needs
    • 3+ years of bicycle service center experience
    • A commitment to delivering the best possible experience for every customer
    • An active learning engine and willingness to attend Trek Service classes in Waterloo, WI
    • Proactive approach to staying up to date on industry changes and trends
    Compensation Range

    Hourly Rate $ $22.00

    Trek Benefits


    • Flexible and fun company culture
    • Competitive health care
    • PPO & HDHP medical plan options, Dental insurance, Vision insurance
    • Flexible Spending Accounts (FSA)
    • Free life insurance & optional term life insurance
    • Competitive vacation package
    • 401(k) with match and Employee Stock Ownership Plans (ESOP)
    • 12 weeks of maternity leave with 100% pay
    • Paid company holidays
    • Tuition Reimbursement up to $15,000 (Undergraduate & Masters programs)
    • Employee discounts on all product
    • Deep partner retail discounts
    We are an Equal Employment Opportunity ("EEO") Employer.

    Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws.

    This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

    We are an E-Verify employer.

    For more information, please click on the following links:

    E-Verify Participation Poster:
    English / Spanish

    E-Verify Right to Work Poster:
    English | Spanish
  • Skyline Solutions

    Manager for VAT Consulting Services"

    3 weeks ago

    Skyline Solutions Thurston, United States

    YOUR RESPONSIBILITIES · Consulting companies on all types of sales tax and related business issues, both national and international, especially in the areas of supply chain management or M&A transactions · Management of projects directly with our clients (e.g. sales tax checks, c ...

  • Trex Company

    Service Desk Service Delivery Manager

    3 weeks ago

    Trex Company Olympia, United States

    **Service Desk Service Delivery Manager** · at T-Rex Solutions · Washington, DC · The Department of Commerce OCIOs Office provides complete IT solutions to customers by leveraging industry-leading infrastructure and advanced technology service solutions to maintain and improve ...

  • State of Washington

    Administrative Services Manager

    2 weeks ago

    State of Washington Olympia, United States

    The Public Employment Relations Commission (PERC) is recruiting for an administrative services manager. This is a Washington Management Service (WMS) position and is open to current permanent PERC employees only. Salary Range: $90,000 - $122,844 annu Manager, Administrative, Inte ...

  • BluePearl

    Client Service Manager

    3 weeks ago

    BluePearl Olympia, United States

    **Client Service Manager** · Kirkland Washington **Description** · **Take the next step in your career and join the BluePearl · Specialty + Emergency Pet Hospital · f amily as a · Client Service Manager** · * Do you have excellent time management, · follow through · If you an ...

  • Advanced Technologies and Laboratories International

    Analytical Service Manager

    3 weeks ago

    Advanced Technologies and Laboratories International Olympia, United States

    Details: · Advanced Technologies and Laboratories International, Inc. (ATL) has partnered with Navarro Research and Engineering, inc. to form Hanford Laboratories and Management Integration (HLMI). We are seeking applicants for Analytical Services Manager at the 222-S Laboratory ...

  • Snowflake Computing

    Services Sales Manager

    3 weeks ago

    Snowflake Computing Olympia, United States

    **Services Sales Manager** · Location · Remote, Washington, USA · Category · Professional Services · REQ4662 · JOB DESCRIPTION · There is only one Data Cloud. Snowflakes founders started from scratch and designed a data platform built for the cloud that is effective, afford ...

  • Brown and Caldwell

    Client Service Manager

    3 weeks ago

    Brown and Caldwell Olympia, United States

    ** Client Service Manager** · **Job Category****:** Client Services · **Requisition Number****:** CLIEN002808 · Showing 1 location · **Job Details** · **Description** · Brown and Caldwell (BC) has an opportunity for an experienced Project Manager / Client Service Manager with ...

  • Allstream, Inc.

    Technical Service Manager

    3 weeks ago

    Allstream, Inc. Olympia, United States

    ** Technical Service Manager** · **Job Category****:** Delivery Analyst · **Requisition Number****:** TECHN01228 · Showing 1 location · **Job Details** · **Description** · **Position Summary** · The TSM is the dedicated customer liaison within the Service Assurance Center for ...

  • Mayflower Inn & Spa

    Event Services Manager

    2 weeks ago

    Mayflower Inn & Spa Olympia, United States

    Located in the idyllic town of Washington in Connecticut, Mayflower Inn & Spa is an exquisite country retreat, nestled in 58 acres of beautifully landscaped gardens and woodland. Just two hours' drive from New York City, it is renowned as one of northeast America's most distingui ...

  • Bass Pro Shops

    Service Manager

    1 week ago

    Bass Pro Shops Lacey, United States

    The Boat Services Manager is under the supervision of the Boat Manager. This role will manage and provide daily direction to the associates in the Boat Service area within a Bass Pro Shops or Free-Standing Store to include inventory control, service, Service Manager, Manager, Boa ...

  • Bass Pro Inc

    Service Manager

    3 weeks ago

    Bass Pro Inc Lacey, United States

    Pay Range: $67, $79,000.00 · POSITION SUMMARY: · The Boat Services Manager is under the supervision of the Boat Manager. This role will manage and provide daily direction to the associates in the Boat Service area within a Bass Pro Shops or Free-Standing Store to include invent ...

  • Providence Health & Service

    Manager Support Services

    1 week ago

    Providence Health & Service Olympia, United States

    Job Description · Manages the patient support services for Centralized Clinical Support Services Department (call center, referrals, Med PA, and HIM). Implements and manages all aspects of the centralized clinical support services. Helps create and implement the strategic initia ...

  • Providence Health & Service

    Manager Support Services

    1 week ago

    Providence Health & Service Olympia, United States

    Manages the patient support services for Centralized Clinical Support Services Department (call center, referrals, Med PA, and HIM). Implements and manages all aspects of the centralized clinical support services. Helps create and implement the strat Support, Manager, Scheduling, ...

  • Providence Swedish

    Manager Support Services

    1 week ago

    Providence Swedish Olympia, United States

    Description · Manages the patient support services for Centralized Clinical Support Services Department (call center, referrals, Med PA, and HIM). Implements and manages all aspects of the centralized clinical support services. Helps create and implement the strategic initiative ...

  • Bridgestone America, Inc.

    Automotive Service Manager

    1 week ago

    Bridgestone America, Inc. Olympia, United States

    **Automotive Service Manager** · Employee: · Regular : Full time · Location: · Fredrickson , WA · Team: · Retail · : · 2022_07671 · Zip Code: · 98446 · Posted Date: · :00:00 · **Company Overview** · Bridgestone Retail Operations (BSRO) is part of Bridgestone America ...

  • Cabela's

    Service Manager

    3 weeks ago

    Cabela's Lacey, United States

    Pay Range: $67, $79,000.00 · **_POSITION SUMMARY:_** · The Boat Services Manager is under the supervision of the Boat Manager. This role will manage and provide daily direction to the associates in the Boat Service area within a Bass Pro Shops or Free-Standing Store to include ...

  • Trotter & Morton

    Service Manager

    3 weeks ago

    Trotter & Morton Lacey, United States

    Job Description · Division: Trotter & Morton Facility Services, Lacey · Part of the Trotter & Morton Group of Companies, Trotter & Morton Facility Services provides 24/7 preventive and predictive mechanical system maintenance and repair to condominiums, commercial, and instituti ...

  • Kaiser

    Case Management

    4 days ago

    Kaiser Olympia, United States Full time

    · *** SIGN-ON BONUS OF $5K AVAILABLE TO ELIGIBLE EXTERNAL HIRES - WILLING TO TRAIN *** · ADVANCED URGENT CARE LIAISON RN - CASE MANAGEMENT · MON THRU SUN - EVERY OTHER WEEKEND ROTATION · KAISER PERMANENTE URGENT CARE - OLYMPIA - 10a - 8:30p · Job Summary: · The Care Manager wil ...

  • Sport Clips

    Licensed Salon Manager

    1 hour ago

    Sport Clips Olympia, United States Full time

    Salon Manager at Sport Clips Haircuts in Lacey · Join the management team at our stores in Lacey. · Managers average $70-80,000 a year. · Benefits: Health, Dental, and Life Insurance, Bonuses, Paid Time Off · Job Description: · Sport Clips Haircuts in Lacey is seeking an Experie ...

  • Dell

    Cyber Enterprise Sales Executive

    1 week ago

    Dell Olympia, United States Full time

    Account Executive - Direct Sales (remote) Pacific Northwest · Location: This is a work-from-home position within the Pacific Northwest US with travel up to 40% · Secureworks (NASDAQ: SCWX) is a global cybersecurity leader that secures human progress with Secureworks TaegisTM, a S ...