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    Program Specialist II - Seattle, United States - Allegis Group Services, Inc.

    Allegis Group Services, Inc.
    Allegis Group Services, Inc. Seattle, United States

    2 weeks ago

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    Description
    Working at Allegis Global Solutions (AGS) is more than just a job. It's a career. It's a community of people who invest in your development and empower you to blaze your own trail. Each of us is here to create real, measurable impact that moves needles. We operate beyond "roles" or "jobs" to realize the opportunity to make meaningful contributions to a bigger idea.

    Because we believe that when you build a workforce that's designed to harness human enterprise, you design a workforce that's built for impact.

    At AGS, we help companies all over the world transform their people into a competitive advantage. It's not about filling seats.

    It's about designing workforces to meet missions and unleash the most transformative power in business today:
    The power of human enterprise.

    With services around the globe, we have a point of view on the future of work that enables us to be a transformative partner in the way work gets done for our clients' organizations.

    Meeting clients where they are, we design a plan and guide them along a transformational journey, applying bold actions and diverse minds to solve the most complex challenges – from permanent and extended workforce management to services procurement, consulting, direct sourcing and our Universal Workforce Model.

    We also represent over 100 countries and speak dozens of languages.

    So as you're building relationships and doing your job, you'll be exposed to other cultures and advancement opportunities while expanding your knowledge of global markets and strategies.

    See what it's like to work at AGS by searching #LifeAtAGS on any social network.
    Job Description


    The Program Specialist II is responsible for building and maintaining relationships with Hiring Managers and managing the full lifecycle of the requisition process including requisition intake, shortlisting, sourcing management, onboarding, worker assignment management, time and expense management, offboarding and reporting.

    The Program Specialist II acts as a talent advisor to support our clients through the requisition fulfilment process to ensure quality talent is acquired in a timely manner.


    Responsibilities:
    Assist with PMO roadmap/AGS Way initiatives
    Participate in client meetings to review strategic initiatives
    Assist client managers during all stages of the contract labor acquisition process including: requisition intake, sourcing, and candidate shortlisting and interviewing (Can perform all primary or supplemental responsibilities of the PMO – end to end acquisition process)
    Demonstrate recruitment expertise by preparing insightful questions appropriate for the position prior to conducting requirement intake session with hiring managers in order to gather detailed job descriptions to distribute to supply base
    Document requirement intake conversations in appropriate database (VMS, AGS360)
    Utilize reports to manage open requirements to advise managers on status of requirements and monitor supplier sourcing strategies to ensure timely response
    Discuss with HM agree upon expectations, timeframes, feedback, roles and responsibilities of everyone involved in the requisition fulfilment process
    Coach, manage and oversee performance of participating staffing suppliers
    Document all client/supplier reported issues and track resolution through to completion ensuring a high level of customer satisfaction in CRM system
    Monitor performance against contract SLA's, requisition aging, invoicing, time and expense entry and vendor compliance tracking
    Conduct supplier scorecard reviews; including performance discussions, metric adherence and strategic conversations
    Maintain and update monthly activity and performance reports
    Assist with development of presentation and customer facing items (QBRs, Operational reviews, Dashboard reviews, other), with support from leader
    Provide constant interaction via face to face, email and phone with client, staffing vendors, contract personnel and other partners
    Assist with worker assignment management (cost center changes, extension of contract assignments etc.) to improve data integrity
    Liaison with managers, vendors and security department to ensure all necessary paperwork is completed and collected prior to starting assignments and at end of assignments
    Ensure all work orders are closed in the system with accurate finish reasons when notified of an end of assignment and appropriate departments are notified (i.e. security)
    Assist with the collection of company assets from vendors (laptop, badges, etc.)
    Assist and monitor time and expense entry to ensure appropriate approvals occur by hiring managers by required deadlines
    Constant interaction with vendors to ensure new hire paperwork is completed in a timely manner to avoid onboarding delays
    Log all client and vendor inquiries into
    Qualifications

    Experience in high volume coordination activities (interviewing, on-boarding, etc.)
    At least 2years of industry/recruiting/staffing industry experience (preferred)
    Client hiring manager/supplier/sponsor facing
    Excellent verbal and written communications
    Ability to work in a dynamic environment that changes from day to day
    Excellent analytical and problem solving/issue resolution skills
    Excellent documentation and follow up skills
    Exceptional time management
    Excellent organization skills and attention to detail
    Knowledge of MS Office (Excel, Word, PPT) and PC skills
    Able to work independently with minimal direction required for core daily responsibilities
    Medium level of direction needed for advanced responsibilities
    Customer Focused
    Additional Information

    At AGS, we recognize our people are our strength.

    We are an equal opportunity/affirmative action employer (M/F/Disability/Veterans) and consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law.

    We value our people, their varying perspectives and are committed to fostering an environment where they can bring their whole selves to work.

    The salary range for this position will be $55-65K plus bonus, commensurate with experience and qualifications.

    This position can be located in Burbank CA, Seattle, WA or Atlanta, GA and those areas are subject to a market adjustment relative to skillset and location.

    #J-18808-Ljbffr
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