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    Partner Programs Specialist - Seattle, United States - National Products Inc.

    National Products Inc.
    National Products Inc. Seattle, United States

    3 weeks ago

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    Description
    Job Details

    Job Location
    SEA - Seattle, WA

    Position Type
    Full Time

    Salary Range
    $ $28.85 Hourly

    Job Shift
    Day

    Description

    Founded in 1995, National Products began supplying the world with our industry leading RAM Mounting Systems.

    Relied on by the world's most rugged industries, we serve motorcycle riders, kayak fishermen, police, farmers, pilots, extreme sports enthusiasts and others with mounting solutions for high vibration environments.

    We manufacture mounts for action cameras, tablets, phones, and other displays across nearly every mobile market. Made in the USA, we are proud to offer a lifetime warranty on most products.

    Job Description


    A Partner Program specialist's job is to manage the under-the-hood relationship with B2B customers, including processing incoming distribution sales reports, identifying MAP and counterfeit violations, templatizing and distributing quarterly pricelists to 1k+ customers, and assisting those customers with maintaining data integrity for 6k+ unique RAM parts.

    This role requires collaborating directly with the stakeholders to analyze processes to tailor them to the needs of the company and its users.

    This role also requires strong familiarity with Excel for data manipulation.

    Duties and Responsibilities

    Counterfeit and IP Reporting
    Enforce intellectual property infringements (counterfeit, copyright, trademark, & patent)
    Develop analytical and real-world insights aimed at finding suspected counterfeit items
    Maintain database to include grey market activity and counterfeit investigations

    Policy Enforcement
    Monitor and own investigating unauthorized RAM Mounts resellers across all 3rd party platforms
    Enforce Minimum Advertised Price (MAP) policies across all 3rd party platforms
    Manage RAM's 3rd-party reseller book of business
    Coordinate monthly data aggregation of distributor sell-through reports and inventory reports
    Own process for communicating and enforcing RAM's Do Not Sell List to distributors
    Review, audit and approve third-party Authorized Partner Applications
    Maintain weekly cadence reports to distribution partners

    Data Analysis and Reporting
    Present weekly reports of your findings (counterfeit reporting, test buys, etc.) in dept meetings

    Operations
    Proactively seek out best practices to improve efficiencies of sales team
    Proactively seek out and identify needed program changes
    Coach NPI users on policy updates
    Provide proactive communications to customers on pricing updates
    Responsible for pulling reports and adjusting information to meet sales needs
    Cross-functional collaboration with Production, Accounting, Quality
    Manage flow and entry for all customer-requested price lists and part mappings

    Qualifications

    Skills and Specifications
    Able to work in fast-paced, self-directed environment
    In-depth knowledge of the standard capabilities of Salesforce and knowledge of the full functionality of the Administrator tools and their capabilities
    Exceptional verbal and written communication skills
    Excellent time management skills
    Exceptional Microsoft Excel skills - you live and breathe VLOOKUP's / Match functions / Pivots
    Patient and pragmatic personality for coordinating complex customer processes
    Decision-making, problem resolution and creative thinking
    Able to multi-task the activities with shifting priorities
    Approaches solutions from a collaborative, efficient, and systematic manner

    Education and Qualifications
    Experience with or analyzing eCommerce companies required
    Sales or account management experience preferred
    Degree from a 4-year accredited university preferred
    Previously worked for an ISO Certified Company preferred


    Hourly Rate:
    $ $28.85 per hour


    Benefits:
    Employer paid Medical, Dental, Vision, and Life Insurance
    Two weeks of PTO (up to 3 weeks with tenure) with seven paid holidays
    401k with up to 4% employer match
    Additional paid parental leave beyond state/federal offerings
    Quarterly catered lunch events for all employees
    RAM Mounts product discounts

    A drug screening will also be required (THC or Marijuana not screened during pre-employment test).
    #J-18808-Ljbffr
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