Jobs
>
Plano

    Logistics Systems Operation Support - Plano, United States - Samsung SDS America

    Samsung SDS America
    Samsung SDS America Plano, United States

    2 weeks ago

    Default job background
    Description

    Job Description

    Job Description

    Position Summary:

    Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called "Cello" in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing.

    As Korea's no.1 IT service provider, Samsung SDS has completed a number of SCM/logistics consulting and system development projects for the last 30 years. Based on the extensive experience and expertise it built over the years, Samsung SDS started to provide tech-based logistics services in 2012 and has now grown into a global top-level third-party logistics company.

    As a Logistics Systems Operation Support Coordinator, you will be responsible for ensuring the smooth operation of logistics management systems, including WMS, TMS, and Cello. You will provide technical support to end-users, identify process inefficiencies, and implement system-wide improvements to enhance productivity and achieve business objectives

    To learn more about Samsung SDS America, Inc. please visit

    Responsibilities:

    1. System Management and Monitoring:

    • Manage and monitor Logistics Management Systems (WMS, TMS, Cello) to ensure data accuracy and consistency.

    2. Technical Support and Troubleshooting:

    • Provide technical support to operation end-users, troubleshoot system issues, and ensure timely resolution.

    3. Process Improvement and Collaboration:

    • Collaborate with cross-functional teams to identify and prioritize process inefficiencies, proposing and implementing system-wide improvements.

    4. Improvement Request Prioritization and Submission:

    • Prioritize improvement requests based on their impact on productivity and business objectives. Provide technical outlines for submission to the development teams.

    5. Quality Assurance and Testing:

    • Define testing strategies and execute tests to ensure the quality of system corrections or new development items.

    6. Feature Deployment Planning and Monitoring:

    • Plan feature deployments and monitor the cutover process in collaboration with the development team.

    7. User Training and Support:

    • Train new users on system functionalities and provide ongoing support and guidance as needed.

    8. Organizational Task Management:

    • Manage day-to-day organizational tasks related to system operation and support.

    9. Additional Duties:

    • Perform other duties as assigned by management.

    Requirements

    • Bachelor's degree in information technology, computer science, logistics, or a related field preferred
    • 2+ years of Logistics Management Systems, preferably in a manufacturing or distribution environment
    • Knowledge of warehouse and transportation operations and processes
    • Experience with WMS and TMS platforms such as SAP WM and JDA TMS
    • Preferable experience in working with Global Integrated Logistics Systems, including international freight, claim and billing processes
    • Proficiency in system administration, data management, user access management and troubleshooting
    • Strong analytical and problem-solving skills, with the ability to identify root causes and implement effective solutions
    • Excellent communication and interpersonal skills, with the ability to communicate professionally with all levels of the organization including customers and carriers
    • Ability to prioritize effectively, while meeting deadlines
    • Experience with integrating external partners through EDI or API will be a plus
    • Relevant experience in 3PLs logistics companies specializing in transportation of electronics in US is preferred

    Benefits

    Samsung SDSA offers a comprehensive suite of programs to support our employees:

    • Top-notch medical, dental, vision and prescription coverage
    • Wellness program
    • Parental leave
    • 401K match and savings plan
    • Flexible spending accounts
    • Life insurance
    • Paid Holidays
    • Paid Time off
    • Additional benefits


    Samsung SDS America supports your professional development and growth in your future career.

    Your base pay is one part of our total compensation package and is determined within a range. This allows you to progress as you grow and develop within the position. Your base pay will depend on your skills, education, qualifications, experience, and location.

    Samsung SDS America, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.

  • Samsung SDS America

    Logistics Systems Operation Support

    3 weeks ago

    Samsung SDS America Plano, United States Full time

    Position Summary: · Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called "Cello" in 2010, started its logistics business in 2012 and expanded its l ...

  • Further Enterprise Solutions

    Operations Support Engineer

    2 weeks ago

    Further Enterprise Solutions Plano, United States

    Job Description · Job DescriptionDescription: · Responsibilities · • Answer phone calls professionally and communicate clearly with Customers and Internal teams · • Triage incoming tickets, investigate, troubleshoot and work on ticket resolution · • Perform system level log captu ...

  • InsideHigherEd

    Senior Director of Workday Support and Operations

    5 days ago

    InsideHigherEd Plano, United States

    The Senior Director of Workday Support and Operations will spearhead a team dedicated to overseeing and optimizing the Workday Financial, HCM, and Payroll ERP system. The Senior Director will function as the primary "owner" of Workday-related services at the University. This will ...

  • RAC

    Manager, Operations Support

    4 weeks ago

    RAC Plano, United States

    The Sr. Manager of Operations Support will play a key role in day-to-day management for the Operations Support department as well as identifying issues and opportunities and helping to implement change in our operations. This position will support ke Operations, Support, Manager, ...

  • ADMINISTEP LLC

    Operations Support Specialist Mailroom Inbound

    1 day ago

    ADMINISTEP LLC Plano, United States

    Job Type · Full-time · Description · GENERAL DESCRIPTION/PURPOSE: This individual is responsible for sorting, scanning and proof of delivery of inbound mail. · COMPANY GENERAL POLICY& PROCEDURE: · Attendance: Is punctual and present. Will request time off in accordance with p ...

  • Further Enterprise Solutions

    Operations Support Engineer

    2 weeks ago

    Further Enterprise Solutions Plano, United States

    Job Description · Job DescriptionJob Title: Operations Support Engineer I · Location: Plano, TX · Expected Duration: 4-6 months. · Description: · Responsibilities · • Answer phone calls professionally and communicate clearly with Customers and Internal teams · • Triage incoming ...

  • Samsung SDS America

    Logistics Systems Operation Support

    3 weeks ago

    Samsung SDS America Plano, United States

    Job Description · Job DescriptionPosition Summary: · Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called "Cello" in 2010, started its logistics bu ...

  • State of Oregon

    Operations Support

    3 weeks ago

    State of Oregon Dallas, United States

    Job Description: · We are proud to be an Equal Opportunity Employer. We are actively working to build an equitable agency with the as our guide toward our vision of an agency free of racism, discrimination and bias. We believe that teams in which everyone can show up as their fu ...

  • Balfour Beatty Investments

    Operations Support Manager

    2 weeks ago

    Balfour Beatty Investments Richardson, United States

    Who We Are · At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created when We Care-about our residents, our partners, our communities, an ...

  • MasTec Inc

    Operations Support Supervisor

    2 weeks ago

    MasTec Inc Lewisville, United States Full time

    Overview · At MasTec Communications Group we build for the future. Yours and ours. · As an Operations Support Supervisor , you will develop new skills, work in a safety-minded environment, and join us in expanding technology for a better community. Join the MasTec family and he ...

  • NCR Atleos

    Operations Support Specialist

    3 weeks ago

    NCR Atleos Frisco, United States

    About NCR Atleos · NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe ...

  • Radiant Innovations

    Project Engineer for Structural Engineering in Infrastructure Projects

    1 week ago

    Radiant Innovations Plano, United States

    The German Railway is not only one of the most important mobility service providers, but also one of the largest engineering firms in Germany. Currently, more than engineers work for us to realize and sustainably maintain new bridges, tunnels, train stations, tracks, and signal s ...

  • Real Time Resolutions

    Operational Support Specialist

    3 weeks ago

    Real Time Resolutions Dallas, United States

    **Operational Support Specialist** · Dallas, TX **Summary** · The Operational Support Specialist is responsible for constantly finding, designing, testing, and delivering efficiencies within the entire organization. · **Essential Functions** · Understand both the technical fu ...

  • Department of Homeland Security

    Operations Support Specialist

    1 week ago

    Department of Homeland Security Irving, United States

    Summary · This position is located in Texas Service Center. · As an Operations Support Specialist, you will provide a variety of essential services, like assisting management with administering policies and procedures, and providing guidance, instruction, and inspection for workp ...

  • Hilton Hotels & Resorts

    Senior Analyst, MarTech Operations Support

    4 weeks ago

    Hilton Hotels & Resorts Addison, United States

    This role is based at our corporate office in Dallas, TX - - - This is your chance to be a part of an in-house Customer Experience team that's using guest insights to evolve our industry-leading channels and deliver personalized experiences. As a S Senior Analyst, Operations, Sup ...

  • Heidelberg Materials US, Inc.

    Director Operational Support HROC

    3 weeks ago

    Heidelberg Materials US, Inc. Rockwall, United States

    AutoReqId: 20016BR · Pay Class: Salaried Exempt · Department: Technical · Line of Business: Corporate Administration (SSC, IT, Employee Services, Etc.) · Position Type: Full-Time · Job Posting: · THE ROLE AND THE COMPANY · Heidelberg Materials provides the materials to build our ...

  • CityVet

    Arista - Operations Support Specialist

    3 weeks ago

    CityVet Dallas, United States

    Arista Advanced Pet Care, a new business division specializing in Veterinary Specialty & Emergency hospitals, is seeking an Operations Support Specialist to play a pivotal role in our early-stage company. Leveraging over 25 years of experience, we are building a new model of seam ...

  • CityVet

    Arista - Operations Support Specialist

    2 weeks ago

    CityVet Dallas, United States

    Arista Advanced Pet Care, a new business division specializing in Veterinary Specialty & Emergency hospitals, is seeking an Operations Support Specialist to play a pivotal role in our early-stage company. Leveraging over 25 years of experience, we ar Support Specialist, Operation ...

  • RingCentral

    Customer Support Operations Analyst

    6 days ago

    RingCentral Dallas, United States

    This role is hybrid, reporting into an office 3-4x a week. Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Bill ...

  • Dynatron Software

    Operations Technology Customer Support Associate

    1 month ago

    Dynatron Software Richardson, United States Full time

    At Dynatron Software, we help automotive service departments increase revenue and · profitability with our suite of services. We strive to be a people-first company where employees enjoy coming to work, the people they work with, and are given the autonomy to succeed. Our company ...