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Charlotte

    Sales Manager - Charlotte, United States - Aaron's

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    Description

    **Overview**

    As a Sales Manager, you will play a key role in the success of the store by consistently delivering excellent customer service and fulfilling sales responsibilities from generating leads to closing agreements. This role also processes renewal payments with a high level of customer service. Additionally, our Sales Managers ensure showroom floors are well-maintained and provide a warm, friendly environment for our customers.

    **Success Profile**

    Adaptable

    Strong Initiative

    Customer Oriented

    Problem-Solver

    Team Player

    Quick-Thinker

    **Benefits**

    As a Sales Manager at Aarons, you will have access to a comprehensive benefits package that includes:

    **Compensation**

    Incentive Programs 401(k) Plan Life Insurance Disability Benefits Associate Purchase Discounts

    **Personal Development**

    Ongoing training and development

    **Time Off**

    Paid time off includes vacation days, sick days and holidays

    **Healthcare**

    Medical, dental & vision insurance

    *Benefits vary based on Full- and Part-Time employment status

    Average Annual Total Compensation $33,186.28**

    This is a non-exempt role, paid an hourly wage. The average pay reflected includes base wages for average hours scheduled and average incentive compensation for this role over a twelve month time period. All average pay/compensation amounts are estimates and are not guarantees of any specific hourly wage or incentive compensation amount, nor of future performance.

    Aarons Sales Managers help us put our best foot forward and bring our customers one-step closer to ownership by leading the stores sales and marketing function. As a Sales Manager, you will define the exceptional experience that drives our reputation and customer loyalty by serving as the brand ambassador for all Aarons products. You will ensure team sales performance by selling merchandising, pricing and demonstrating exceptional people skills to foster new customer growth.

    **Sk** ills for Success

    Sales Managers are relationship builders, and the most successful ones understand it is not about a transaction, but rather long-lasting relationships founded on first names and trust. They are sales-focused, passionate about marketing, and highly motivated leaders who encourage people to bring their best. Like all Aarons team members, Sales Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

    The Work

    Support every customers ownership goals by building authentic customer relationships that drive sales

    Manage the overall sales functions of the store by setting and achieving daily, weekly and monthly sales goals, which include both inside & outside sales; including updating the goal board daily

    Generate new business by developing and implementing community marketing strategies

    Review and close lease agreements, which includes confirming customer identification, collecting money and obtain customer signatures on lease agreements

    Assist General Manager with operational functions that include taking inventory regularly, performing routine service calls, stock balancing and product exchanges

    Assist General Manager with product ordering, including planning for future sales and events; including driving sales goals with Customer Service Representatives, delivery drivers and leading the sales department

    Manage customer service calls and work with service vendors to ensure a top-notch customer experience

    Ensure customer care and satisfaction by executing the Aaron's customer service program and providing outstanding service and promptly resolving customer concerns

    Monitor and ensure efficient operation of the cleaning station in the warehouse; including neat and orderly merchandise

    Clean and certify merchandise in the cleaning center for all items personally returned

    Ensure the showroom floor is stocked, cleaned and follows Aarons No-Holes Policy

    First up to assist with deliveries if a Delivery Driver is not available

    Safely operate company vehicle

    Any other reasonable duties requested by management

    **Requirements**

    United States at least 21 years old with a valid state Drivers License and compliance with the Companys Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.

    Must meet DOT requirements to obtain certification in required states (United States)

    Ability to work schedule of hours varying from 8 am to 9 pm

    Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly

    High School diploma or equivalent preferred

    Two years of college or two years of previous management experience preferred

    Strong organizational and communication, both verbal and interpersonal skills

    High energy with the ability to effectively perform all functions of the store and multitasking effectively

    Proper telephone etiquette

    Uphold the Aarons Brand and protect company assets

    General product knowledge preferred

    Maintain a professional appearance

    Proficient computer skills

    Team members enjoy access to career training and advancement opportunities, and are rewarded with competitive compensation and a comprehensive benefits package, which includes: * Medical, Dental, Vision

    Tuition Reimbursement

    Pay on Demand Options

    Basic Life and AD&D

    Employee Retirement Plan (401k)

    Employee Assistance Program

    Parental Leave Benefits

    Flexible Spending Accounts

    Health Savings Accounts

    Short-Term Disability

    Long-Term Disability

    Employee Stock Purchase Plan

    Paid Time Off

    Financial Wellness

    Physical Wellness

    Discounts

    Matching Gifts

    Community Outreach

    Employee Business Resource Groups

    **About Aarons**

    At Aarons we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aarons for the same reason you should choose us for the next step in your career our ability to positively influence peoples lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.

    **Aarons is committed to creating a diverse and inclusive work environment, celebrates our team members differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability,** **veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact **

    Aarons is an Equal Opportunity Employer LOCATION: Charlotte, North Carolina


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