Site Security Manager - San Jose, United States - Securitas Security Services USA, Inc.

Description

Position: Site Security Manager

Reports to: Regional Account Manager

Location: Mountain View, CA

FLSA: Exempt

Salary: $85,000 - $90,000

SUMMARY:

Global Security Operations has an incredibly exciting opportunity as a Site Security Manager based at a large technology Campus in Mountain View, CA. The ideal candidate will manage the site security operations for a client's global security services in Mountain View, CA and Reno, NV at the direction of management. This position will be responsible for supervising supervisors and other security personnel, performing inspections and ensuring that post orders are being followed, coaching and training personnel, scheduling staff, and carrying out administrative procedures in support of the business operations. The primary job function is the management of a segment of guarding operations on a large technology campus.

ESSSENTIAL FUNCTIONS:

• Manages a segment of guarding operations at multiple sites, including supervision of subordinate officers and supervisory staff; ensures that personnel deliver high quality service.
• Ensures that service expectations are being met through regular contact with clients; evaluates service quality, inspects posts and initiates corrective action in a timely manner as necessary.
• Meets with line management and/or client representatives for status updates and to address any actual or potential problems; provides support during client start-ups; provides input to security planning, assessments and surveys; reviews post orders and communicates requirements and changes to affected personnel.
• Participates in and coordinates with line management regarding the orientation, training, development and retention of high caliber staff; ensures that each staff member is treated with dignity and respect; coaches employees and carries out disciplinary actions, as necessary.
• Maintains and submits payroll records and other employee and business information; reviews client and company reports for accuracy and timeliness.
• Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures.
• Communicates and coordinates with line management regarding scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services; makes scheduling and staffing adjustments as needed to meet client requirements while controlling labor costs; reviews reports to ensure that commitments have been met and client directions have been followed.
• Provides input to company initiatives; promptly assists line management in the resolution of legal, financial, human resources, and administrative issues.
• Performs tasks and duties of a similar nature and scope as required for assigned office.

The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.

• All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
• Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
• In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
• All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

MINIMUM QUALIFICATIONS AT ENTRY:

Additional qualifications may be specified and receive preference, depending upon the nature of the position.

MINIMUM HIRING STANDARDS:

• Must be at least 18 years of age.
• Must have a reliable means of communication.
• Must have a reliable means of transportation.
• Must have the legal right to work in the United States.
• Must have the ability to speak, read, and write English.
• Must have a High School Diploma or GED.
• Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.

EDUCATION/EXPERIENCE:

• Associate degree and 2 years of experience in leading a large security operation, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.
• Expert knowledge of the Microsoft Office Suite including PowerPoint, Excel, and Word.
• Proficiency in Microsoft SharePoint highly desired.
• Knowledge of project management.
• Multi-state security operations management.
• Experience in leading remote teams.
• 3 years of operations related experience required, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.

COMPETENCIES (as demonstrated through experience, training, and/or testing):

• High attention to detail.
• Ability to initiate/manage cross-functional teams and multi-disciplinary projects.
• Possesses critical thinking, decision-making and problem-solving skills.
• Conflict resolution.
• Planning or organizing.
• Excellent personal communication skills.
• Leadership: influencing, negotiating, and delegating abilities.
• Tolerant to stressful situations.
• Ability to adapt to new and changing environments.

WORKING CONDITIONS (Physical/Mental Demands):

With or without reasonable accommodation, a candidate must have the physical and mental capacity to effectively perform all essential functions described. In addition to other demands, the demands of the job include:

• Close vision, distance vision, and ability to adjust focus.
• May be required to use a vehicle for the performance of duties.
• May be required to work in an active construction environment.
• Must be available for frequent and occasional limited notice international and domestic travel approximately 25% of the time.
• Required ability to adjust schedule and working hours regularly when necessary to meet operational needs.
• Required ability to handle multiple tasks concurrently.
• Handling and being exposed to sensitive and confidential information.
• Keyboarding, basic computer usage and operating controls.
• Frequent sitting, standing, and walking, which may be required for long periods of time, and may involve climbing multiple floors of stairs; walking up inclines and on uneven terrain.
• Occasional reaching with hands and arms, stooping, kneeling, crouching, and crawling.
• Frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds.
• Depending upon assignment, may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices, and/or awareness of personal safety and safety of others.

EEO/AAP M/F/D/V