Security Manager - San Mateo, United States - RMI International Inc.

Description

About us
RMI International, Inc.

(RMI) is a leading-edge security organization, committed to providing the consistent quality security officer and related services utilized by a wide range of clients as they promote their organization to its variety of stakeholders.

RMI employs a solution-based approach to our client's requirements and has adapted this concept into successful, long-term, service relationships with a wide range of corporate, municipal, and governmental agency customers.

RMI is a privately held, Minority Business Enterprise, and a California-based corporation.

Founded in 1996, our mission has been to develop a professional security organization, which provides our clients with consistent quality in security services and our record stands for itself.

We also strive to provide our employees with care, respect and a continual opportunity for personal development in their security career, while growing ourselves as a reputable company with reasonable profits.

Our commitment is not limited to timeframes or specific challenges, but is directed to the establishment of a level of confidence and trust that comes from long term relationships with both Clients and Staff Associates.

RMI International, Inc.

is looking to hire a Security Account Manager to work at one of clients location at Hillsdale Shopping Center in San Mateo, CA.

This position is responsible for assisting the Account Manager with all supervisory, training and operations functions at the assigned post in accordance with post orders, client instructions, and following all internal procedures.

Responsibilities Include

• Under the direction of the Account Manager, this position assists with the coordination of all aspects (technical and managerial) of executing the security contract at the assigned location. Assigns work tasks to Security Professionals and directs their work throughout the day;
• This position is the first direct supervisory contact for shift supervisors, regarding performance, operations, and department needs. Responsible for supervising, motivating, coaching and training.
• Responsible for making sure that Post Order manual and all other post and training information is being properly maintained and updated, and that the Post is being properly maintained, cleaned and organized;
• Assists the Account Manager in conducting interviews and evaluating new employees. Responsible for conducting onthejob training, in coordination with Shift Supervisors, of new employees assigned to post, or when changes to post orders are made. This may include orientation to the post, review of post orders, routine responsibilities, and how to respond to emergency situations or specific client needs;
• Oversees all reports, logs and pass downs generated by and for the Security Department. Distributes communications and other information to Security Professionals at post as directed;
• May generate work orders and attached paperwork for extra security coverage requests;
• Responds to minor incidents that occur, ensuring appropriate action is taken, all reports are properly completed, and appropriate parties are notified in a timely manner;
• Identifies any personnel problems occurring at posts, such as payroll issues, employee relations complaints or other concerns, and forward any such issues as appropriate. May be responsible for writing a report of the situation or assisting with an investigation, as directed by Account Manager, or Corporate HR Manager;
• Responsible for making recommendations for counseling and/or disciplinary action, including termination. May be responsible for administering counseling or disciplinary actions (may not make or initiate such decisions on his/her own, but may execute such actions at the specific direction of Account Manager with prior approval from Corporate HR management);
• Responds to client or site emergencies as they arise, including ensuring appropriate communication to Account Manager, Field Supervisor, Branch and/or Regional Manager. Responsible for maintaining positive client/security relationships through frequent tenant/client contact and support;

QUALIFICATIONS:
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Minimum high school diploma or equivalent required. Some college education or business classes desirable;
• Minimum 5 years of professionallevel experience required. Prior experience in the security industry, law enforcement and/or military required. Experience in scheduling, operations or other functions of security industry a plus;
• Must possess a valid state Guard License, or have applied and subsequently be issued such a license prior to employment. As a condition of employment, employee mus