- Prioritize and monitor cases throughout the day, providing status updates as required.
- Assess caseloads and distribute cases to Pathologists
- Act as liaison between Pathology Department and others; i.e. Client Services, Lab Ops, Sales, etc.
- Troubleshoot missing or delayed cases and find solutions to discrepancies
- Facilitate add-on test requests for Pathologists
- Monitor and manage daily send out of cases
- Facilitate report changes
- Document clinical information and patient history from provided charts; enter into laboratory information system (LIS)
- Monitor, collect, and transport cases to and from labs and offices
- Administrative duties as needed; copying, filing, data entry, etc.
- Associate degree or Bachelor's degree in science field preferred
- At least 1 year of experience in medical field or clinical lab preferred.
- Knowledge and ability to learn databases and software applications
- Experience with Microsoft Office programs.
- Strong oral and written communication skills
- Very good writing and proofreading skills
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Case Support Specialist - Irvine, United States - Cypress HCM
Description
Job Description
Job DescriptionCase Support SpecialistThis is an exciting opportunity to join a leading, national lab. You will responsible for the coordination of patient case logistics, ensuring operational turnaround times are in compliance with standards and meet Pathologist and client expectations.Responsibilities: