Sales and Support Specialist - Irvine, United States - Snap One, LLC

Description

Snap One is a leading manufacturer and exclusive source of control, A/V, surveillance, networking, power, and infrastructure equipment for residential and commercial professionals.

With a vast catalogue of today's most popular brands, Snap One is the premier choice for professional installers across the globe.

We believe that life's better when everything works together, and the same can be said about the collaborative work we do.

Join our award-winning team in our continuous quest to deliver the most brilliant, personalized smart living and smart business experiences to people around the world.

In recent years Snap One has acquired numerous regional distributors, such asAllnet, Volutone, MRI and CPD, enabling it to deliver additional best-in-class products through its award-winning ecommerce platform and brick-and-mortar Snap One Pro stores.

The new unified company offers what the individual companies could not provide on their own, creating new value for the company, its partners, and customers.

• Provide bestinclass customer service
• Maintain an awareness of all product knowledge information, promotions and vendor training
• Place outgoing calls to known or unknown customers based on initiatives and existing work
• Demonstrate use and operation of product and recommend products to customers and answer questions
• Accurately and efficiently, complete all sales transactions which include processing invoices, returns, receiving and processing cash, checks and credit card payments
• Provide information regarding warranties, manufacturing specifications, care and maintenance of product and delivery options
• Assist in floor moves, product, display maintenance, replenishing product and store housekeeping

• High School Diploma or equivalent
• 2+ years customer service/sales experience
• Proven ability to multitask, this includes ability to understand multiple products and multiple levels of benefits within each product

• Previous Audio Visual Knowledge
• Knowledge of advance networking
• Familiar with and able to program control systems including: RTI, Control4, Savant, Creston, Lutron, Holm, etc.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability.