Legal Support Specialist - Irvine, United States - mroads

mroads
mroads
Verified Company
Irvine, United States

1 week ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

What we're looking for:


The Customer Service Operations team is looking for TWO passionate and highly motivated temporary associates to assist the regional customer first team with processing lemon law cases.


Responsibilities

  • Preparation and dissemination of lemon law acknowledgment letters.
  • Request repair orders and sales documents from client dealerships.
  • Input repair history data and details (Sales Force/Guest Experience Platform GEP).
  • Distribute customer cases to appropriate regional personnel.
  • Assemble/Order documents for client HQ and Legal department.
  • Collaborate with dealer personnel, district managers, and field technical specialists.
  • This individual will be dealing with actual civil lawsuits and need to investigate customer's claims thoroughly.
  • This individual will be responsible for managing and organizing documentation, doing regular follow ups, helping case managers and must have good understanding of California Lemon Law requirements.
  • Also, this would be a 100% onsite position.

Job Types:
Full-time, Contract


Pay:
$ $24.00 per hour

Expected hours: 40 per week


Schedule:

  • 8 hour shift

Travel requirement:

  • No travel

Experience:


  • Legal OR Paralegal: 2 years (required)
  • Salesforce OR GEP(Guest Experience Platform): 1 year (preferred)
  • Customer service: 3 years (required)

Work Location:
In person
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