Sales Support Specialist - Buena Park, United States - Ria

Ria

Verified Company

Buena Park, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

The Sales Support Specialist reports directly to the Regional Manager and is primarily responsible for managing a portfolio of businesses to provide the necessary support to agents to increase transactions, optimizing the Ria image and presence in core markets and assisting them with our money remittance platform.

Responsibilities:

Install and remove equipment at new and existing agent locations
Train and support new and existing agents and assist them with troubleshooting
Recruit, sign up and onboard new and existing agents
Promote all products the company offers and negotiate deals to increment wires production in assigned territory
Install advertising and branding materials (posters, signs, etc.) tailored to the agent's core markets
Capture competitive information and ensure that agent maintain competitive exchange rates and customer fees
Schedule and coordinate visits to new and existing agents to conduct a business review
Provide prompt solutions by maintaining strong partnership with back office team, sales team and corporate headquarters
Conduct promotions, distribute marketing materials and giveaways at events and agent locations
Coordinate and support sales team for activations and reactivations
Complete all reports, records or forms accurately and in a timely manner
Other duties and/or projects as assigned
High School diploma or General Education Degree (GED)
12 year of experience in sales support or field support preferred
Excellent written and verbal communication skills in English and Spanish
Ability to travel within assigned territory daily, have a valid driver license, reliable transportation, maintain an acceptable driving record and auto insurance coverage at least to the minimum amount specified by the company and state law
Ability to effectively present information in oneonone and small group situations to customers, clients and other employees of the organization
Ability to effectively communicate with management, coworkers and other departments
The key characteristics this individual must possess are strong interpersonal skills, willingness to work independently, detail oriented and always be team focused