Sales Support Specialist - Buena Park, United States - Ria

Ria
Ria
Verified Company
Buena Park, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

The purpose of the role is to grow our Company's presence in the market through developing, retaining and managing a designated portfolio of existing agents.

Tapping into the potential of those agents is what our Field Support Team does:

they identify growth opportunities, make sure our agents know how to use our systems, arrange additional advertising material to attract more customers or simply give the guidance on who to contact technical or other type of support to help with arising issues.

Responsibilities of the role will include, but will not be limited to:

  • Actively participate in the set-up and training process of new agents;
  • Strategically revisit existing agents, with an effective retraining activity when needed;
  • Act as a problemsolver when agent faces issues with their dayto day Ria business;
  • Provide or update branding solutions to existing agents in accordance to Marketing Department's guidelines;
  • Create and nurture strong relationships with the portfolio of agents to ensure a longlasting business collaboration with Ria;
  • Selforganize a smartystructured weekly plan to meet set targets;


We will require you to have at least a High School diploma or a higher education level to work in this role.


Furthermore, we will look for individuals with:

  • Excellent communication and relationship building skills;
  • Ability to work individually and with mínimal supervision;
  • Assertiveness and target driven approach;
  • Stress resilience;
  • Client orientation;
  • Analytical thinking
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