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    Account Director - Los Angeles, United States - Lineage

    Lineage
    Lineage Los Angeles, United States

    2 weeks ago

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    Description
    About Lineage

    Lineage is an independent marketing agency and
    creative studio based in Los Angeles. For nearly two decades, our dynamic and
    innovative team has developed engaging content that connects with audiences,
    establishing strong brands for talent in sports and music, as well as for
    companies, teams, player associations, and leagues. Our expertise extends
    across digital platforms, social media, and traditional media, ensuring our
    clients' messages not only reach but also profoundly influence target
    demographics. As pioneers in content creation, strategic marketing, and
    omni-channel distribution, we have cultivated fan bases that significantly
    affect culture and society. We believe in the transformative power of art,
    storytelling, and creativity, producing work that enthralls,

    inspires, and brings about change.

    About the Role

    We are seeking a seasoned and dynamic Account
    Director to lead client relationships and drive success in our fast-paced, collaborative
    agency environment. The Account Director will be responsible for managing and
    growing client accounts, providing strategic guidance to the account team, and
    ensuring the delivery of exceptional work that meets and exceeds client
    expectations. The ideal candidate will have a proven track record of building
    strong client partnerships, leading high-performing teams, and navigating
    complex client dynamics. As a leader within the agency, the Account Director
    will foster a culture of excellence, mentoring and developing junior team
    members while collaborating closely with the Group Account Director (GAD) and
    other department leads. The Account Director will be adept at understanding
    clients' businesses, identifying growth opportunities, and developing strategic
    solutions that drive measurable results. The Account Director will be comfortable having
    difficult conversations with clients when necessary, demonstrating a balance of
    diplomacy, assertiveness, and problem-solving skills. They will be able to
    navigate challenging situations, maintain composure under pressure, and find
    creative solutions that align with both client and agency goals.

    Key Responsibilities
    Serve as the primary leader and point of accountability for assigned client accounts, ensuring the delivery of exceptional work.
    Foster a culture of collaboration and cross-functional teamwork, ensuring the account team works seamlessly with other departments
    Continuously monitor and analyze account performance, providing regular reports and insights to clients and internal stakeholders
    Serve as an escalation point for client issues or concerns, working proactively to resolve challenges and maintain client satisfaction
    Drive a culture of innovation and continuous improvement, encouraging the account team to push creative boundaries and explore new ideas
    Develop and maintain strong, trust-based relationships with senior-level clients, serving as a strategic partner and advisor
    Identify and pursue organic growth opportunities within existing client accounts, proactively presenting ideas and solutions that expand the scope of work
    Mentor, coach, and develop junior team members, fostering a culture of continuous learning and professional growth
    Demonstrate exceptional communication and presentation skills, effectively articulating complex ideas and strategies to both internal and external stakeholders
    Proactively identify and address potential client concerns or challenges, taking a solutions-oriented approach to problem-solving
    Stay current with industry trends, consumer insights, and emerging technologies, leveraging this knowledge to inform strategy and drive innovation

    Minimum of 8-10 years of experience in account management, with a proven track record of leading successful client engagements
    Deep understanding of integrated marketing communications, with experience across multiple channels and disciplines
    Exceptional leadership skills, with the ability to inspire, motivate, and develop high-performing teams
    Strong strategic thinking capabilities, with the ability to analyze complex business challenges and develop innovative solutions
    Excellent communication and presentation skills, with the ability to articulate ideas effectively to both internal and external audiences
    Proven ability to build and maintain strong client relationships, with a focus on partnership and long-term success
    Experience managing large-scale, complex projects from concept through execution
    Comfortable working in a fast-paced, dynamic environment, with the ability to manage multiple priorities and deadlinesStrong business acumen, with the ability to understand financial drivers and make data-driven decisions
    Bachelor's degree in marketing, advertising, communications, or a related field; MBA or advanced degree preferred

    #J-18808-Ljbffr
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