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    Customer Service Representative - Huntington, United States - Aaron's

    Aaron's
    Aaron's Huntington, United States

    1 week ago

    Default job background
    Description

    Description:

    Aaron's provides a fun and positive environment for our associates and a place where we take building relationships with our customers personally

    As a Customer Service Representative, you will play a key role in the success of the store through: in-store sales, telephone sales, direct marketing, new customer growth & renewal payment processing. Additionally, our Customer Service Representatives ensure showroom floors are well-maintained and provide a warm, friendly environment for our customers.


    Job Duties

    Personally support every customer to Own it.

    Customer Care & Service

    Drive Sales through building authentic relationships with customers

    Assist customers on the showroom floor

    Accept & process current customer payments

    Assist with store sales by in store marketing

    Input customer information into the store computer for new lease agreements

    Update customer information & account status in the store's computer system

    Manage cash transactions with customers

    Administrative Assistance

    File & maintain customer folders and records

    Answer incoming telephone calls

    Maintain regularly mailing campaign

    Process order forms and references

    Additional duties

    Maintain the appearance & organization of the customer transaction counter

    Assist in the maintenance of the showroom through cleaning, organizing & merchandising

    Additional duties as assigned by management


    Job Requirements

    High school diploma or equivalent

    Excellent interpersonal skills are required for daily customer contact

    Working knowledge of electronic products (appliances, computers, etc.)

    Strong sales skills- showroom and telephone

    Position may require lifting up to 50 lbs. without help

    Excellent telephone manners

    Strong communication skills

    Strong computer skills

    Maintain professional appearance



    Job Posted by ApplicantPro
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