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    Administrative Office Liaison - Milwaukee, WI, United States - Wisconsin Community Services

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    Description

    Job Responsibilities:

    Position Summary:

    This position coordinates pre and post release services for individuals returning to the community from the Milwaukee County House of Corrections or involved with DOC Community Corrections Probation and Parole.

    May also serve consumers in the general population.


    Essential Functions:

    • Conduct orientation sessions for eligible individuals interested in participating in the Prisoner Reintegration Program.
    • Conduct LS/CMI (Risk) assessments for eligible individuals.
    • Set up Recovery Support Teams of formal and informal supports that will provide a support network.
    • Facilitate and coordinate Recovery Support Team meetings to develop a Single Coordinated Care Plan (SCCP) based on consumer strengths and needs, values and preferences and the SCCP to reach favorable and measurable outcomes to be completed within 30 days.
    • Document the SCCP, progress notes, authorization, crisis plans and collect outcome data in a timely manner.
    • Monitor the provision and quality of services through the Recovery Support Team and modify the SCCP per the established guidelines.
    Act as an advocate on behalf of the consumer.

    • Arrange or provide transportation if appropriate and when needed.
    Be flexible and able to drive to a variety of locations for meetings with clients and other agencies.

    • Maintain a caseload of consumers, including weekly face to face contacts, arranging and attending Recovery Support Team meetings and other meetings on behalf of the consumer, along with participating in administrative and collaborative meetings and activities associated with the Wiser Choice and Behavioral Health Department as required.
    • Complete, face to face & telephone interviews of the required outcome data collection instruments (GPRA) for each client at intake when needed, at 6 months post intake and at disenrollment of program.
    • Prepare and conduct trainings on the Wraparound philosophy and approach to services.
    Counsel, support and engage the consumer in the AODA Wraparound process.

    • Maintain contact with consumers at various locations in the community.

    Other Duties and Responsibilities:

    • Assist in educating and engaging consumers in the treatment process.
    • Participate in Recovery Support meetings as appropriate.
    • Attend training as required to enhance facilitation skills.
    • Collaborate with other necessary individuals that the consumer may have contact with, i.e. Probation and Parole, DOC, social services, Courts, attorneys, employers, Milwaukee Bureau of Child Welfare, etc.
    • Other duties and responsibilities as determined by the Program Director.
    • Assist the consumer to access AODA treatment and recovery services which may include mental health services, housing assistance, employment assistance, social services, educational services and other services as needs are identified.

    Work Relationship and Scope:
    Reports directly to the Program Director.

    Has contact with a wide variety of individuals including incarcerated individuals, correctional staff, probation and parole staff, WCS staff, AODA and recovery support services providers, funders, family members and the general public.


    Job Qualifications:

    Minimal qualifications:

    • Bachelor's Degree in Criminal Justice, Social Work, or Human Services required
    • 3 years related experience
    • Knowledge of Wraparound Philosophy a plus
    • Valid Wisconsin Driver's License, automobile insurance and access to an automobile required
    • Must be able to use a computer and type a minimum of 35 WPM
    • Must be able to meet security clearance standards set by the Wisconsin Dept. of Corrections and Milwaukee County
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    Other Job Information (if applicable):

    Performance Expectations:
    Respectful and courteous with all consumers, outside agency staff and internal staff. Consciously aware of culture competency and practices appropriate behaviors regarding cultural competency. Will maintain a professional workplace appearance at all times.

    Will practice accuracy and attention to detail while performing work duties; effective communication skills and ability to develop good working relationships with co-workers and outside agencies; reliable and dependable in reporting to work on time and regularly; understands and adheres to WCS agency code of conduct and established program policies and procedures.


    Knowledge, Skills, Abilities:
    Highly organized and attention to detail and follow through. Excellent communication and writing skills a must. Ability to work with diverse populations. Knowledge of the issues of substance abuse and addiction issues required. Knowledge of criminal justice and available community resources preferred. Experience in interviewing and meeting facilitation preferred. Computer skills are essential
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