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    Junior Account Manager - New York, United States - twelveNYC

    twelveNYC
    twelveNYC New York, United States

    4 weeks ago

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    Description

    About twelveNYC:

    twelveNYC was founded in 2005 with the intention to establish a business model at the intersection of tangible product and a brand's story, resulting in disruptive experience. Our wide-ranging services handle every detail from idea to delivery. Our clients include some of the world's most covetable brands from Target, Google, Peloton to Estee Lauder Company, Sephora & Glossier. We are a dynamic, global team, passionate about storytelling and driven by collaboration. We are a community that embraces and values diversity in all forms, fosters kindness and integrity, and empower each other.

    Position Summary:

    We're on the lookout for a Junior Account Manager to take the reins on managing one of our key accounts here at twelveNYC -- Glossier This account will constitute approximately 80% of your workload, involving close collaboration with our production, creative, and product development partners to ensure seamless project execution and timely deliveries. If you're driven, detail-oriented, and eager to dive into the world of account management, this position offers a fantastic opportunity to grow and make an impact.

    Responsibilities:

    • Develop a comprehensive understanding of each client's brand identity and guidelines to maintain consistency throughout all projects.
    • Maintain internal and client-facing documents with precision and attention to detail.
    • Collaborate with our design partners to brainstorm ideas and provide clear instructions for product and packaging designs/mockups.
    • Create and maintain organized production files to enhance workflow efficiency and accessibility for all teams involved.
    • Develop spec sheets across product categories, negotiate program details with factory partners, and communicate changes to meet project deadlines effectively.
    • Initiate the product development process by managing sampling, pricing, and timing in collaboration with factory partners both overseas and domestically.
    • Coordinate with the Compliance team to manage testing requirements and ensure adherence to regulatory standards.
    • Work alongside the Operations Coordinator to streamline shipments and maintain accurate records of samples.
    • Collaborate with the Production Operations team to ensure production schedules stay on track.
    • Demonstrate strong project management skills and effectively communicate requirements to overseas factories.

    Requirements:

    • Ability to work at twelveNYC's Dumbo HQ as required.
    • 2+ years of account management experience
    • Strong project management and effective communication skills
    • Detail-oriented with a proactive, solution-oriented mindset.
    • Flexibility and adaptability to adjust quickly to shifting project priorities.
    • Willingness to work outside regular hours and across different time zones as needed.
    • Excellent communication skills, both verbal and written, coupled with strong creativity and decision-making abilities.

    What you can expect:

    • Full-Time Benefits (Medical, Dental, Vision, Disability, Life, 401k)
    • Mental Health Mondays: once a month our offices close globally (that's 12 additional days per year)
    • Generous Paid Time Off – Including your birthday, personal days, and time off around holidays.
    • Great Paid Parental Leave
    • Summer Fridays

    Salary: $60-70k depending on experience

    Twelve Inc. is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. It is the policy of the Company to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, creed, color, religion, sex, national origin, ancestry, age, alienage or citizenship status, disability, or handicap, marital status, familial status, veteran status, sexual orientation, arrest record, genetic information or any other characteristic protected by applicable federal, state or local laws.

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