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- Scheduling service for customers as necessary
- Dispatching technicians to perform service at customer sites as necessary
- Answer phone calls, text or email messages
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- Perform miscellaneous administrative tasks including typing, making copies, mailings, record keeping, and note
- Strong customer service skills
- Above average typing speed
- Strong grammatical and spelling skills
- Competency with Microsoft Office Suite
- Pleasant and professional phone manner
- Neatness and organizational skills
- Excellent listening and communication skills
- The ability to manage multiple priorities
- A strong work ethic and professional appearance
- The ability to perform physical activities outlined in the accompanying physical requirements checklist
- Satisfactory results in a company mandated criminal background check and drug test
- The ability to fit in with our culture of teamwork
- An ability to quickly learn new tasks
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Dispatcher - Danvers, United States - Impact Fire Services
Description
Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best-in-class fire protection and life safety company.
Come join a dynamic team of fire protection professionals, many of whom carry NICET and manufacturer certifications in leading brands.
Impact Fire has deep experience supporting many industries including retail, healthcare, education and restaurants. Today, we operate over 30+ district offices and employ over 1,100 employees across multiple states throughout the USA.
At Impact Fire Services you can learn a trade with multiple career paths in fire and life safety while benefiting from an employee focused company culture that allows you to gain mentorship and training provided by leading experts at one of the fastest growing companies in the industry.
Whether you have transferable skills, prior industry experience, or are looking to start your journey, our apprenticeship programs will give you the support and knowledge you need to go further in your career.
Why work with us?
At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire.
We operate in 30+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants.
Please text "ImpactFire" to to connect with Ember, Impact Fire's Recruiting Assistant, to learn more about this position and the company.
When you join Impact Fire you will receive:
Competitive compensation
Pay is on a weekly cycle, every Friday
Career Advancement Opportunities
Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays
Company paid short and long-term disability
Immediately vested in our 401(k) company match
Exceptional guidance and support from our managers
Collaborative culture & environment
Robust training opportunities with company reimbursement upon achieving required licensing
Apprenticeship programs for fire sprinkler, fire alarm and inspection positions
Opportunity to work alongside some of the best talent in the fire protection industry
The main objectives of this position are to support the operations management team in a dispatching/administrative role. This position is a scheduling and administrative position and reports to the department manager. The Dispatcher will be responsible for having a strong focus on customer service/support. The Dispatcher is also responsible for any other administrative tasks assigned by the division manager.
This position is located at our Hudson, NH location.
Responsibilities include:
Requirements include:
We look forward to talking with you about career opportunities with Impact Fire Services. For consideration, please apply on-line.
Employment with an Equal Opportunity Employer (EOE) including disability/veterans.
Other details
Pay Type Hourly
Req #1322
Friday, April 5, 2024
Apply#: 14963
