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    Business Office Manager - Atlanta, United States - Bristol Hospice

    Bristol Hospice
    Bristol Hospice Atlanta, United States

    2 weeks ago

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    Description

    JOB SUMMARY:

    The Business Office Manager (BOM) is responsible for ensuring the locations business office functions, as well as the processes and procedures are developed and implemented in an efficient and timely manner and in compliance with all applicable laws, rules and regulations.

    In addition, this position acts as the main point of contact in reviewing and resolving problems that may arise in any of these areas.

    The BOM will also provide all areas of supervision for assigned employees and volunteer staff.
    Qualifications

    REQUIRED EDUCATION & EXPERIENCE:
    Must have a high school diploma or equivalent
    Associate degree preferred in business, office management or related field
    Must have two (2) years of experience in office procedures with medical billing, human resources or finance experience preferred
    Must be at least 18 years of age

    REQUIRED KNOWLEDGE, SKILLS & ABILITIES:
    Must have strong office management and communication skills
    Must have the ability to establish and maintain effective working relationships
    Must have the ability to meet the public and staff as a positive, friendly and professional representative of Bristol Hospice
    Must have effective social interaction, communication and organizational skills as well as the ability to perform a variety of tasks efficiently
    Must be proficient in Microsoft Office Programs including Word and Excel
    Must have the ability to learn new software programs quickly and efficiently

    OTHER REQUIREMENTS:
    May occasionally be required to travel by plane
    Must be flexible in work hours

    ESSENTIAL JOB FUNCTIONS:
    Manage all business office functions for the locations
    Maintain confidentiality of patient information
    Ensure that medical records are accurate, maintained and kept up to date in accordance with regulations of Medicare and the Policy and Procedure Manual
    Act as a liaison with patients, families and staff
    Ensure that office personnel perform their duties as they pertain to office responsibilities, IDT and billing responsibilities
    Ensure billing data is input accurately and in a timely manner
    Ensure that medical equipment and supplies are ordered, and accurate records are maintained
    Ensure that staff is informed of any changes and/or updates regarding admissions, discharges, visits, schedules, and clinical meetings as directed by the Program Director, the Director of Clinical Services and/or the Administrator
    Ensure that DARs are gathered and recorded efficiently and in a timely manner
    Track admissions, discharges, IDTs, certifications and re-certifications on all patients
    Assist with audits of patient information
    Ensure that accurate mailing lists are updated of employees, patients, volunteers, Medical Directors, physicians and nursing facilities; forward any changes to the Corporate Office
    Collect and monitor payroll information for processing and submission to the payroll office
    Ensure compliance, completion and submission of mid-month and month-end closings
    Provide new hire orientation and ensure all processes are completed accurately and in a timely manner including, but not limited to, setup of personnel files, equipment, keys, benefits, training and skills competencies
    Perform other necessary functions/duties as assigned by the Executive Director and/or the Administrator
    Act as point of contact with local nursing homes and other vendors for business office related issues
    May be required to supervise assigned personnel and volunteers including, but not limited to, hiring, firing, evaluating, training, mentoring, scheduling and assigning tasks
    Reconcile accounts payable records with company records as well as resolving billing questions
    Create physician invoices and submit for payment
    Assist the Executive Director in business contracts, one-time agreements, initiate audits and submission of contracts to the billing office
    Participate in and assist with community activities, i.e. health fairs, conventions, community education programs, etc., as assigned by the Executive Director, the Director of Clinical Services and/or the Administrator

    WORK ENVIRONMENT:
    Must comply with company policies, procedures and processes in addition to Hospice rules and regulations
    Must comply with harassment and discrimination policies
    Must foster good working relationships
    Must be able to speak and write in English
    Must be dependable and flexible in work schedule
    May be required to have a valid drivers license, personal transportation and automobile insurance, depending on location
    Must be willing to submit to a criminal background check prior to hire and annually thereafter

    PHYSICAL ENVIRONMENT:
    Must be able to read and follow instructions as required
    Must be able to see and hear with or without accommodations
    Requires consistent wrist movement
    Must be able to sit for prolonged periods
    Must be able to bend, stoop, kneel, climb
    Must be able to lift up to 20 lbs. without assistance and up to 50 lbs. with assistance
    Must be willing to participate in a drug/alcohol screen prior to hire, if involved in a work-related automobile accident or if reasonable suspicion is reported

    #J-18808-Ljbffr
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