Customer Service Representative - Leesburg, United States - The Body Works of Virginia

The Body Works of Virginia Leesburg, United States

6 days ago

Description

Job Description

Job DescriptionBenefits:

Company parties
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Wellness resources

Benefits/Perks

Competitive Compensation
Paid Time Off
Health Insurance Benefits
Career Growth Opportunities

Job Summary
We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.

Responsibilities

Receive a high volume of inbound calls and emails
Identify the reason for the customers call, collect relevant information, and provide solutions
Refer to premade scripts for a variety of customer service topics
Use best practices in customer service techniques to develop rapport and build relationships with customers
Document all customer interactions
Meet personal and team quotas
Attend trainings to maintain up-to-date skills and knowledge

Qualifications

High school diploma/GED
Previous experience as a Customer Service Representative or in a similar role is preferred
Comfortable using computers and customer management software
Excellent phone and verbal communication skills
Understanding of active listening techniques
Ability to work well under pressure
Highly organized with the ability to prioritize projects and manage time effectively

Customer Service Representative

1 week ago

Ultimate Charities Inc. Fairfax, United States

We collaborate with charitable organizations to spread the word about their programs and make a difference in the community. We are currently looking for a Customer Service Representative to join our expanding team. The Customer Service Representative will be the Fundraising and ...
Customer Service Representative

1 week ago

PestCo LLC Chantilly, United States

Customer Service Representative- Chantilly, VA- Description · - **Green Pest Services** is rooted in our commitment to safe, and effective pest control services. Our owners worked with major national pest control companies for years, observing both effective and problematic pest ...
Patient Services Representative

3 days ago

Shady Grove Fertility Fairfax, United States

Enjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering ex ...
Field Service Representative

1 day ago

Daniels Health & Sharpsmart Fairfax, United States

Daniels Health is searching for a customer service oriented individual to join us as a Field Service Representative. This position is responsible for the inspection and servicing of all products within their assigned hospital or medical center. They will be responsible for mainta ...
Retail Service Representative

3 days ago

The Fountain Trust Company Rockville, United States

**Retail Service Representative** · The Fountain Trust Company, a $685 million-dollar community bank with 16 locations in west-central Indiana, is searching for a full-time Retail Service Representative for our Rockville location. · **Essential Duties and Responsibilities** · - G ...
Customer Service Representative

2 days ago

The Boxery North Arlington, United States

We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSR ...
Customer Service Representative

1 week ago

Executive. Insurance Group Fairfax, United States

Job Summary: · **Responsibilities**: · - Handle inbound and outbound customer calls professionally and efficiently · - Assist customers with product inquiries, orders, billing questions, and issue resolution · - Maintain accurate customer records by updating account information a ...
Customer Service Representative

3 days ago

mezeh mediterranean grill Fairfax, United States

It is crucial that this individual will be responsible for following all mezeh protocols and maintaining professionalism in all interactions. The Customer Service Representative will report to the operations teams. · **Responsibilities**: · - Monitor and manage the customer servi ...
Customer Service Representative

4 days ago

AlphaGraphics - US695 Falls Church, United States

**BENEFITS/PERKS**: · - Competitive Compensation · - Flexible Scheduling · - Hard work, collaboration, humanity, fun, and laughter · - Career path development · **COMPANY OVERVIEW**: · As an established leader in the Printing, Design, and Shipping industries our mission is to par ...
Customer Service Representative

1 week ago

Nova Business Center Falls Church, United States

**What does a Customer Service Representative do?** · A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. · ...
Customer Service Representative

5 days ago

TEEI Manassas, United States

Job Overview: · We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. Thi ...
Customer Service Representative

5 days ago

Nova Business Center Falls Church, United States

**What does a Customer Service Representative do?** · A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. · ...
Customer Service Representative

1 week ago

Atlas Home Services LLC Manassas Park, United States

**Job description** · Atlas Home Services seeks to expand its customer service call center with the addition of a **Customer Service Representative** · - Have 3+ years of Customer Service Representative experience in the plumbing or HVAC industry · - Be punctual and dependable · ...
Customer Service Representative

1 week ago

The Bowen Group Inc. Shepherdstown, United States

**The Bowen Group is looking to enhance our Customer Service Team**: · **Interested? Read on...** · The Customer Service Representative provides front-line operational support for the Veterans Experience Office's premier Contact Center. In this role, you will assist callers by di ...
Financial Services Representative

1 week ago

Jose Herrera - State Farm Agent Arlington, United States

**Benefits**: · - Bonus based on performance · - Competitive salary · - Free food & snacks · - Opportunity for advancement · - Training & development · **ROLE DESCRIPTION**: · As a Financial Services Representative - State Farm Agent Team Member with Jose Herrera - State Farm Age ...
Customer Service Representative

1 week ago

Best Value Technology, Inc. Herndon, United States

**Clearance Preference**: · - Secret/Top Secret - Only fully adjudicated clearances are acceptable. Interim clearances will not be accepted. · - Citizenship required in order to comply with government contract. ...
Customer Service Representative

2 days ago

Eva Martinez - State Farm Agent Spring, United States

**Benefits**: · - 401(k) matching · - Company parties · - Dental insurance · - Free food & snacks · - Health insurance · - Opportunity for advancement · - Paid time off · - Training & development · - Vision insurance · **ROLE DESCRIPTION**: · As a Customer Service Representative ...
Service Desk Representative

1 week ago

Kadiak, LLC Vienna, United States

**Kadiak, LLC** · **Job ID: ** · **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced **Service Desk Representative **with a **Top-Secret Clearance **to support **Kadiak **and our government customer in Vienna, Virginia. · 1st shift 6am -2:30pm · We off ...
Patient Services Representative

4 days ago

myOrthos Arlington, United States

The Patient Services Representative is responsible for welcoming visitors, checking patients in and out for their appointments, answering incoming calls, and scheduling future appointments. They will perform administrative duties necessary to ensure the orthodontic practice is ru ...
Customer Service Representative

1 week ago

Capital Bank, N.A. Rockville, United States

**About Us** · Capital Bank N.A. is the fifth largest bank headquartered in Maryland, serving our communities since 1999. We offer commercial and consumer banking services to clients in the DC metro area, alongside two nation-wide lending brands; Capital Bank Home Loans (CBHL) an ...