Customer Service Representative - Fairfax, United States - Executive. Insurance Group

Description

• Handle inbound and outbound customer calls professionally and efficiently
• Assist customers with product inquiries, orders, billing questions, and issue resolution
• Maintain accurate customer records by updating account information and handling data entry
• Utilize sales techniques to promote products and services
• Communicate effectively with customers to ensure satisfaction
• Analyze customer needs and recommend appropriate solutions

• Previous experience in customer service or a related field is preferred
• Strong phone etiquette and communication skills are essential
• Proficiency in data entry and Applied Epic software is advantageous

Join our team as a Customer Service Representative to enhance your communication skills, engage with diverse customers, and contribute to a positive customer experience.

• 401(k)
• 401(k)

• Health insurance
• Onthejob training
• Paid time off
• Vision insurance
• Work from home

• 1 year

• Day shift

• Monday to Friday
• No weekends

• Inperson
• Office

• Fairfax, VA 22030: Relocate before starting work (required)